The hotel is quite pleasant if you manage to secure a back-facing room. Street-facing rooms suffer from poor sound proofing and your sleep may be troubled by traffic noise, car alarms and the occasional party at the function room across the road. Unfortunately on the night we stayed there was a party there. To staff's credit they changed our rooms and even gave us an upgrade (from triple to two doubles). However, if you stay in high season there may not be availability to change rooms so I'd recommend to stay away from the hotel to be on the "safe sleep" side.

Nice, clean hotel, decor a bit dated. Receptionists pleasant and helpful. Is short walk from main square and pedestrian area but would not like to walk there alone. Road gets very dark and area a bit shabby as soon as you leave the shopping/restaurant area. Stay in Puno not greatest experience due to altitude. We didn't suffer as badly as others but did get blinding headaches so time there spent on short forays out combined with bed rest and lots of coca tea, which was kindly always topped up in Reception. Therefore appreciated hotel reception organizing our one trip, 1/2 day to the "floating islands", was all we could cope with. Also helpfully told us where to go for a replacement suitcase as my bag gave up the ghost. Had some nice meals in Puno and fun to see all kids dressed up as we were there on Halloween, they really go to town. So overall pleasant enough experience but hotel lacks that "extra" that you get from an independent hotel, who always seem that bit more pleased to see you!

Very friendly and helpful staff
Very good service, nice hotel

I was working in Puno for many times and in many hotels. And I can said that Tikarani Hotel is the best place to stay. It´s clean, confortable, free wifi and warms rooms. At 4 blocks from the plaza de Armas, it´s locations is convenient. The breakfast is really good and there are coca tea and hot coffee though all the day. Excellent Hotel for business and vacations.