I got a great rate for our room, which was basic but very clean. This is a hotel not a hostel - there were little handsoaps and hair shampoo/conditioner. A very thorough daily cleaning. We stayed during Puno days, so I was nervous we wouldn't even be able to get a room. To the contrary, I felt that we were the only people staying in the hotel. They would turn all hallway lights off so you are literally left feeling your way across the walls, just so you can find your room. They would religously turn lights off, so there was a little bit of a spooky vibe. I did not see anyone staying on our entire floor.
Otherwise, it's a great hotel. I think they just need some marketing help!

This hotel had such character and charm. On our recent trip to Peru, this was my favorite hotel. It is family owned, and they care about their culture, their business, and their customers, which adds up to a service ethic that is hard to convey in words. It is very clean, very comfortable, and conveniently located on a quiet street. It also has an elevator, which was not usual on this trip.
The owner's son/manager Eduardo provides travel agent service, and really saved us in a last minute panic. He demonstrated true care of giving us the best of service. Our itinerary had us departing Juliaca to Lima, early in the morning to connect with our flight back to the US. Eduardo was arranging our transport to the airport, printed out our boarding passes, which was our first and only notification that LAN had cancelled our flight and put us on a later flight, which would have missed our connection ! We found this out after business hours, and with less than 24 hrs to work with , we needed to change our flight, and find a hotel in Lima, and arrange transfers. As if he had nothing else to do (on Saturday, he was in dress clothes for his cousin's wedding), Eduardo did it all, and at no extra charge. He called us in the car on the way to Juliaca to give us the hotel information. He called us when we had arrived in Lima to make sure we had made the transfer connection, and early the next morning, he called us again, to make sure we were en route to the airport in plenty of time for the hectic check-in process there. We felt this was way beyond the call of duty. He saved what could have been a very unhappy end to an otherwise fabulous trip.

We stayed at this hotel for 2 nights while exploring lake Titikaka.
The main shopping street and the harbour are both within walking distance from the hotel.

The rooms have carpets that could be changed, and the same goes for the 80s looking bedding. Aside from that the bathroom was very nice with a bath tub. There was a heater in our room in case it got cold at night. Wifi was available in the room. The bed was comfortable.

We asked for a room facing the inside to avoid street noise. As in many Peruvian hotels that also means no window to the outside (we had one, but only facing a wall so not a view to look at). For us that was fine, but if you want to see outside ask for a room facing the front.

Breakfast was very nice, and the service at the reception was also good and helpful. We would stay here again.

this is a very nice hotel, with the best location, with a great and friendly staff, with cozy and warm rooms, we liked so much the room and its decoration, the location was near eveyrthing in Puno