Friendly staff, but over-priced and money-oriented. For example:
1. It was cold so we requested for a heater in the room. The male owner promised on 1st night to provide one, but no actual arrangement had been made. Until 2nd evening the owner asked for 5USD for heating service! So we declined the request, and slept in a cold room.
2. We paid S/65 per person for a guided tour with lunch to Uros & Taquile Islands. Then we met a friend, who stayed in another hotel, in the same tour and found out that she actually paid S/45 with lunch too.
3. The bus ticket to Arequipa with Cruz del Sur cost S/56 (it was written on the ticket) but the owner told us that it cost S/65 per person and charged us S/65 each!

The facilities were generally okay. However, when we woke up the next day after a whole-night heavy raining, the window-side was full of water.

One more minor issue, we always had double fried eggs and coffee in the mornings with other hotels along our journey in Peru; in this hotel they "generously" gave us a single fried egg instead and without coffee.

Although Kuntur Inn has about 10 rooms it isnt really run like a hotel. The lights are turned off at about 11pm and there is no one you can talk to you you needed something. I also got the feeling that the owner, who is also the hotel manager was constantly trying to cut corners or charge us more. Some examples: the day we checked in we were one of the only guests in the hotel, so there was no hot water. When we requested for a room heater (it was damp and cold) he wanted to charge us an extra $10 a night. A place like this can never really become a hotel.

The rooms were clean although the carpeting was old, faded and dirty. The bathrooms we reasonably clean too, but were not provided with towels or soap (another instance of cutting corners).

If you are looking for a worry-free trip to Lake Titicaca that you want to enjoy and not be troubled with your hotel room - do not stay here. For a few more dollars, you can get much better hotels around the lake or the Plaza de Armas.

This hotel well and truely lives up to it's reviews, the staff are so friendly and the rooms are clean. It is located close to the central restrant street aswell.

highly reccomend, great value for money

We stayed at this hotel for two nights and were happy with out choice. The hotel is located five mins walk from the main square and feels very safe. The hotel staff were lovely and friendly - they even took us to the bus station on our way out of Puno. The breakfast was very good, including fresly cooked eggs. We left our bags here when we went overnight to Amantani without any issues. Hotel rooms are simple but comfy, warm and have hot water. A good budget choice.