THis is a nice hotel, very well located, near supermarkets and travel agencies.

Room was clean and comfortable, not big enogh but okay. The problem was that hot water failed several times.

Hotel is clean.

Staff was very friendly and helpful

it is true it is located in the very centre but please stay away from here!the building is old and with no charm, the rooms are old, dirty, smell bad and we had no water.I do not mean hot water that can be a problem in Puno..we had no water at all for 2 days with no possibility to have a shower or simply wash hands. Breakfast is poor and sad, no variety or good things to taste. We could'n wait to go away. what a disaster!!!!

3 of us stayed here sharing a triple room for 3 nights. The hotel is basic enough, but clean and the staff are excellent. Not much English but enough to understand etc. Breakfast is adequate, nothing special. We ate here one night and wouldn´t recommend it...basic and fairly cold when it arrived, but not expensive. Overall I´d recommend this hotel for location and staff if nothing else. Good value.

Reading some reviews I wonder if it was the same hotel! We had asked for a taxi at the bus station and it never arrived. Then the staff actually spoke very little English, and we were put in a dark, dingy feeling triple bedroom , with windows opening on to a very noisy area with traffic fumes wafting up. They may be in financial trouble, as every little thing was charged for, including a piece of dry toast that I had as I had been ill, and i had not had breakfast for 2 days of our stay! Internet access was free,and the man cleaning the rooms was friendly. It is quite central, but only felyt half open. Would not stay here again, even if I was totally well!