I stayed here for 1 night either side of a trip from Puno.

The hotel is well located near to bars and restaurants and is a short taxi ride from the bus station.

The room was clean but tired. There was cable tv for the first night but this was broken the 2nd night. WiFi didn't work either night.

Staff were friendly but only had a few words of English. Breakfast was cheese, ham, bread and a selection of juices and cereals.

This is a very nice hotel, very comfortable, with clean, comfortable, cozy rooms. Staff was the best, very helpful, location is great, the building is not too shabby, it is new and modern. Hot water always, they made everythig to made us feel very safe and comfortable

This is a nice hotel with a good service. Rooms are very comfortable and clean.
Service is good and price is ok.
Staff is very helpful and professional.
The location is excellent, near everything.
This hotel is very recommendable

We stayed here for two nights and were satisfied by the room and location and were very impressed by the staff.

* The rooms are simple but comfortable and functional.

* We had no problem with hot water.

* The Wi-Fi worked fine.

* The complete breakfast was very good.

* The staff was very helpful and friendly, but we don’t know how much English is spoken in this hotel (not a problem for us). Juan, the driver recommended by the hotel manager for our Sillustani visit, was very knowledgeable, friendly, helpful, but most comfortable in Spanish.

* The location is good. You're a couple of blocks the main square in town, but aren't right in the middle of it. There seemed to be a marching band competition in town while we were there (seriously) so we did hear some noise, but that's probably unusual, and in any case, it was in the daytime.

Watch out for the altitude in Puno! Even though we were coming from a week in Cuzco, we were still hit by the altitude. We were staying on the second level (no lifts) and renamed the first level landing 'base camp' as it was a good place to wait and catch our breath ;-) After we left Puno, we landed in Arequipa, where suddenly gravity and stairs weren't a big deal anymore.