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Crowne Plaza Resort Salalah: Traveller Reviews

5.0 of 5
Al Khandaq St, Salalah 211, Oman
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Crowne Plaza Resort Salalah
Ranked #2 of 10 hotels in Salalah
4.0 of 5 stars 106 Reviews
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106 reviews from our community

What travellers say about this hotel
  • Very good(4)
  • Hotel staff(3)
  • Beautiful beach(3)
  • Friendly and helpful(3)
  • Nice views(3)
Traveller rating
    35
    47
    19
    2
    3
Only show reviews for Family (23) | Couples (39) | Business (22)
Date Rating
hopewell, new jersey
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Four Star Hotel”
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Recent visit to Salalah after spending 5 days in Muscat. Hotel is a bit worn in places. Management was accommodating and showed us 4 rooms until we found a quiet area of the hotel. Food was good. SPA facility was disappointing with massage rooms playing loud music and near the racquetball courts. Would not recommend massage. Interesting destination while in Oman.

Room Tip: Rooms on the ground floor lead out to the pool but may be very noisy. We chose a room on the top fl...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask brubarbtravelers about Crowne Plaza Resort Salalah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Verghese, Management Team at Crowne Plaza Resort Salalah, responded to this review
17 February 2012
Dear Guest,

Thank you very much for posting your feedback on Trip Advisor.

We are disappointed to learn that your stay was not up to your expectations.

We generally tend to get favourable feedbacks from our guest, and we ensure that any negative comments given by the guest during their stay is immdieately attended to and resoveld swiftly to ensure guests leave satisfied.

We once again thank you for sharing your thoughts with us and look forward to having you with us in order to have another opportunity to ensure that you are expecations are met.

Kind Regards,

George Verghese
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Crowne plaza salalah- stunning location!”
5 of 5 stars Reviewed 1 February 2012

We stayed here last year.And it was such a beautiful hotel. Be the location or the service it was excellent.Actually we were a group of 3 families with young kids , and we travelled from dubai.Since we reached there very early in the morning, the reception staff was kind enough to spare us one room so that we can refresh ourselves and start our sight seeing, and later we checked in our rooms in the evening. (this hospitality cant be found everywhere).
Salalah itself is a beautiful place and adding to the beauty was this resort.It has a private beach and just the views from the rooms was amazing.Kids would really enjoy the stay in this resort...playing in the sand, beach,garden .

Room Tip: If possible ask for a sea view room.
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  • Stayed March 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Verghese, Management Team at Crowne Plaza Resort Salalah, responded to this review
9 February 2012
Dear Guest,

Thank you very much for the wonderfull review and choosing Crowne Plaza Resort Salalah for your recent holiday.

We are glad to hear that you enjoyed the stay with us and the facilites of the hotel. It makes us really proud that the efforts of our colleagues have been appreciated in making your holiday special. They will be delighted to hear that your stay was made much more enjoyable as a result of their commitment to service.

We also would like to share an excellent news that Crowne Plaza Resort Salalah has won the Prestigious Award of Oman’s Leading Hotel for 2011 at the recently concluded World Travel Awards. This was only possible with positive comments such as yours.

More details of the award can be found at the website of World Travel Awards.

We thank you once again and look forwards to having you back with us for another fun filled holiday.
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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“A Nice Get Away”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

A 10 minute drive from salalah airport, the hotel is a fantastic beach resort. The hotel was intimated of our booking at a very short notice and they made arrangement for our pick up in an expedited manner which needs to be appreciated. The Check In was smooth and hassle free. The room was quiet big,spacious and was sea facing. The bed was pretty comfortable. The rooms could have been a bit more insulated from outside noise though. In Room Dining menu had a wide variety of menu choice. The Dolphin Beach Restaurant gives you a refreshingly new experience of dining. Ideal for Romantic getaways and family trips.

Room Tip: Ask for sea facing room
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Verghese, Management Team at Crowne Plaza Resort Salalah, responded to this review
9 February 2012
Dear Guest,

Thank you for taking the time to write a positive review about your recent stay with us. We are pleased to note that your enjoyed the stay with us and the facilites offered at the hotel.

Your comment in particular that the rooms could have been more insulated to reduce the noise factor have been discussed with the team here and taken into consideration.

We are also glad that you enjoyed the in room dining and the dolphin restaurant meals.

Thank you once again for this valuable review and we do look forward to the opportunity of welcoming you back to Crowne Plaza Salalah.
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Pittsburgh, Pennsylvania
Senior Contributor
37 reviews 37 reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
“Amazing beach, great hotel!”
5 of 5 stars Reviewed 25 January 2012

Wonderful stay at the CP Salalah. All around a great place with an amazing beach. Pristine, peaceful, and relaxing. Oman is worth the visit.

The food was great, the service was great, and the staff care about what they are doing at the hotel. All around total thumbs up!

The only down sides... the internet connection was slow and the Wifi really only worked well in the main lobby. The "safe" in the room is removable, meaning, you can simply pick it up and walk away. They should secure it with screws or something as it was useless. There are a steady stream of groups visiting the hotel. The city is an easy drive and it is quite safe and the locals are friendly. The market in Salalah is great, but get used to haggling.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask veffekt about Crowne Plaza Resort Salalah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Verghese, Management Team at Crowne Plaza Resort Salalah, responded to this review
9 February 2012
Dear Guest,

Thank you very much for your feedback on Tripadvisor and choosing Crowne Plaza Salalah for your recent stay.

We are extremely happy to hear that you enjoyed the food and the services offered at the hotel by our colleagues who really thrive to exceed guest expecations at every point of contact.

We have taken note of the Internet issues which you have mentioned and will be taken forward with our local service provider. Also note that the Safe issue has also been discussed with the concerned department and will be rectified shorlty.

In the mean time we thank you for recommending our hotel here to future travelers and we do hope that your travel plans will bring you back to Crowne Plaza Resort Salalah in the near future.
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Stockholm
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“An excellent place for celibrations and hunny moons seeker”
4 of 5 stars Reviewed 9 January 2012

Me and wife booked last november a 2 weeks stay at this hotel which also became our first visit in Salalah. This hotel has rooms in several standards, some with a garden terrass other with balcony also without any of these. The room provide a first class interior with good space and comfort, nothing is missing. The common areas inside the hotel is of high class like the buffet restaurant serving breakfast and dinner and the staff is alert. The other restaurant "Dolphin" close to the beach is also nice and offer similar meals like the other inside restaurant but the price for those meals are extremely high - we can not understand why. Many of our friends at the hotel also complain that there is no reduced price for a meal for the youngster and children. Another thing is that the only place nearby you can purchase bottled water (half litre) is at the hotel for a cost of 4,5 USD or 32 SEK. This is stupid as we need to drink a lof of water due the hot climate. The best part of this hotel are the garden with several pools and a gate-way to a wonderful and clean beach just outside the garden. The sun-beds and towels are free to use both in the garden and on the beach. My 65-year day celebration in this hotel is memorable, gifts from my wife, the tour-operator and the hotel management made my day. We like to come back some day.

Room Tip: If you are looking for a room with terrass or balcony - chose a sea-side room, it´s worth an extra c...
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  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Airlies about Crowne Plaza Resort Salalah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
George Verghese, Management Team at Crowne Plaza Resort Salalah, responded to this review
9 February 2012
Dear Guest,

Thank you for taking the time to write a review on Trip Advisor.

We were delighted to hear that you have chosen us as the hotel for your 65 year B'day celebration.

We are glad that you enjoyed the spacious room, the wonderfull stretch of white sandy beach, the gardens and the food and service offered at the hotel. At the same time we understand your concern over the price and want to assure you that our prices have not been changed or increased in the near past and will not increase for atleast another year.

We also add justifiable values to theese prices as complimentary airport pick up, complimentary mineral water and tea/coffee making facility in the room, amazing entertainment options in the Restaurants e.g bands, and the animation activity during the day conducted by a professional team.

At the outset, It was our pleasure that we were able to make your stay and your B'day a really special and memorable one and are glad that you are already looking forward to come back and stay with Crowne Plaza Resort Salalah.
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Additional Information about Crowne Plaza Resort Salalah

  • Crowne Plaza Salalah
  • Crowne Plaza Hotel Salalah
Address: Al Khandaq St, Salalah 211, Oman
Price range (per night):* 115 AUD - 281 AUD

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