Last week I stayed at your hotel resort, from Monday, December 12 through Friday, December 16.
I travel for business in the USA, Canada and Europe, but this was my first visit to the eastern part of the world.
As I told some of your staff upon checkout, I have NEVER felt more welcome at any hotel!
The warmth and friendliness of the staff, in addition to the service was almost overwhelming.
Needless to say, the facility is also outstanding.

So, the wife and I have just come back from four excellent days at Kuala Lumpur's 'Luxury Urban Retreat' having been thoroughly pampered and fed. As you may have seen in my other Trip Advisor reviews, when we go away we really are looking for the best of the best and as far as a Luxury City Resort goes, the Club at Saujana Resort has got to be up there with the best anywhere.

So why did we choose the Club at Saujana Resort? We did the usual and browsed the internet and found a well known Luxury Publication, with Nast in the name stating that this place was one of the best hotels of its type, that's a lot of praise to live up to and for me a bit of a personal challenge to see if this was true.

From the time we arrived to the time we left, the resort didn't fail to impress. It's always nice to go somewhere that treats you a bit special and goes the extra mile to anticipate what you want. I noticed someone had previously commented that the staff were, let's say too enthusiastic to the point of annoyance?! Come on - when you spend good money going to a luxury resort you want to be pampered, you want to be fawned upon, you want the 'all hail me' - well I do!

The accomodation was impressive, we took a Superior Suite which offered us all that we would want, big LCD TV's. luxury bathroom, big living/dining rooom, cakes, sweets and 'nick nacks' and a huge comfortable bed. Only slight annoyance were the dressing gowns, they were either made for marathon runners or we had one ladies gown and another ladies gown!

Breakfast in the morning was wide ranging and of a high quality, afternoon cocktails and canapes were a nice warm up to the main the event 'Dinner in the restaurants', all I can say about the food is wow.... Senja Restaurant was amazing and the Food at the Restaurant in the Club at Saujana was right up there with it.

I did also give the golf a try, being on my own I needed a playing partner so got the resort manager to play and all I can say is beautiful course coupled with my poor golfing ability and pre-prepared excuses equals a hot frustrating day! and since when did the highest score not win in a game?

In a nutshell, I really liked it here and can now see why it has the great reputation it does and judging by the reviews others have left, I'm not the only one. I will definately be going back again.

Return to this resort was always a treat....service was graciously efficient from the check in.. manager welcomed me was a nice touch...service was good in housekeeping, restaurant, lounge..but the food is much left to be desired..It was always great when chef Nancy was here. I am a seasoned business traveler and I know when food tastes right and for 2 days in a row...I was disappointed with the food at the restaurant and also from room service...nothing seems to be what they described..no point writing elaborate menu's and you dont deliver...breakfast too had its flaw when the chefs cant even cook eggs right... bad training and bad cooks...will never return if something is not done to improve this, especially when you dont have a choice if you dont want to go out from their lovely rooms!

This is one of the rate hotel in KL which have luxury all over it. The swimming pool have a touch of Aman Resorts. I really love my bathtub by the windows, have a quiet soak while having a glass of chilled white.

The hotel is actually an extension of the The Saujana ? Or was long ago used to the The Hyatt ? The main building seem to be like a converted/restored military barrack or school ?

Service here is outstanding, checking in is done while sitted. The food is very good.

The good and bad thing is the location, it is far from the city but you get quietness with it.

It is my fave hotel if I have business around the Sungei Way Industrial area.