My friend and I stayed in a few places in KK, and this was the best budget option we found. There are some cheaper places around town, but the Step In has a great location and it's a lot cleaner. I stayed there in Oct. 2010 and noticed some older reviews saying they had problems with bed bugs. But we didn't have any problems at all, so maybe they fixed the problem. My friend and I had a 6 person room all to ourselves complete with AC. We certainly couldn't have found that anywhere else for the same price.
They staff are helpful, but they don't go out of their way for you. The place itself is relaxing and friendly. Their second-story location makes for some great people watching down on the street.
Overall I would certainly recommend this place to any backpacker getting to know Sabah.
