We arrived after reading great reviews without reservation and were expecting a sociable and clean place to relax. Our experience was the opposite. At 5pm, they told us there was a room available but that they needed to prepare it. They told us to come back in an hour. Al well and good we thought, until we returned to find we were placed in a dorm room without a window and the room was dirty (I'm not sure if all rooms are the same). There was an aircon with one setting - FREEZING. There were no reading lights in the dorm. The bathrooms had certainly not been cleaned for a while. There was hair and mud trailed through the bathrooms and hallway. There were a number of staff (around 10 or so different people between 12 and 30 years old) from the bar downstairs who hung out playing loud heavy rock music in the reception. Unfortunately their English was not good enough to ask for any advice about the town. We had heard that the lounge was a good place to relax. We were the only people there when we visited and it certainly was neither relaxing nor inviting in any way. We could not match the pictures displayed outside with the sights we saw in the hostel or lounge. I guess it looked better before the renovations.
