We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Mandarin Hotel: Traveller Reviews

No. 138 Gaya Street, Kota Kinabalu 88820, Malaysia
Hotel amenities
No photo provided
Ranked #74 of 85 hotels in Kota Kinabalu
3.0 of 5 stars 8 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

8 reviews from our community

    Trip type
Traveller rating
    0
    1
    0
    4
    3
Date Rating
Illinois
1 review
2 helpful votes 2 helpful votes
“Speechless...”
1 of 5 stars Reviewed 20 February 2008
2
people found this review helpful

We wanted to enjoy our holidays even though we were locals, we chose this hotel b'coz we thought its a nice budget hotel but we were so disappointed with the looks of it, i can only say i should have add some more money at other hotel rather than this one. I should say the hotel was not maintained well and the services were very poor. I never ever want to stay at this hotel anymore even if its free..

  • Liked — None
  • Disliked — None
  • Stayed December 2007, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Mulan08 about Mandarin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
“I would never stay here again.”
2 of 5 stars Reviewed 1 January 2008
2
people found this review helpful

This is one of the worst hotels I have ever stayed in.

The location was fantastic in that it was central to Kota Kinnabalu.

However, I was turned off from the moment of entering the lobby. The staff seamed disorganized, and the lobby was not tidy and clean smelling. The Hotel Elevator was small. I don't think any of the rooms had windows, I know our's did not. We got a room with two king beds. The one I slept on, the frame was broken. There was a stench in the room. While the floor's may have been clean, there was ground in dirt. The plumbing did not work well. I did not take a shower there. There was no climate control other than low, med, high; and that control did not seem to work. The room was very cold at night and there was nothing we could do about it w/in the room.

I spent quite a bit of the night wondering when the rodents (I didn 't notice any. It just seemed to be the prime environment for them) would start crawling into bed with me.

I'm not sure what we paid. I did not make the arrangements. I certainly hope it was not more than $25 US a night. I've had better service stateside with that price.

  • Liked — Central Location
  • Disliked — Everything else
  • Stayed December 2007, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Vagabond2007 about Mandarin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kota Kinabalu hotels

Hotel Sixty3
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d2399490?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
4 of 5 stars
Show Prices ABS:HotelCheckRates-d307999?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Shangri-La\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d302155?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Lavender Lodge
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d729727?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Shangri-La\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d306368?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Adelaide,Australia
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“Go elsewhere!”
2 of 5 stars Reviewed 21 July 2007
2
people found this review helpful

We picked this hotel at random from the lonely planet guide and
it was pretty ordinary. The matresses and other furniture
gracing the hallways (and blocking the stairways) were
disconcerting and air conditioning was so cold (and couldn't
be turned down) that we had to leave the window open to
avoid freezing to death. There was a big group staying there
so it was pretty noisy late at night. Walking around the area
we saw a lot of hotels in the same price range that were
probably better but we were only in KK for two days so we
didn't bother moving. We'd been looking forward to staying somewhere nicer after travelling in Sarawak for a while
and staying in pretty basic places but this wasn't it.

  • Liked — Good places to eat and shops nearby.
  • Disliked — Just about everything else.
  • Stayed October 2005, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
Ask grabarwr about Mandarin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Not recommended even for a budget hotel.”
1 of 5 stars Reviewed 10 February 2007
4
people found this review helpful

Recently, I have stayed in the Mandarin Hotel for 3 days. The hotel is budget enough, but yet, i think that the conditions of the rooms can be better. I'm surprised to see the corridors near the stairs are full of unwanted furnitures, pillows and mattresses. And the stench is just unbearable. The rooms are spacious enough but (in my room) the plugs are loosen and quite dangerous. You can even see sparks flying out from the plug and in numerous occasion, the TV was switched off on its own due to the faulty plug heads. Overall, the service was quite friendly but the room's conditions are well below average. With a MYR79 per night for a single room, you can get a better and cleaner room in other budget hotels. The only positivity bout it is its location on the infamous Gaya Street which provided easy access of public transportation. But then again, there are lots of budget hotels on the street.

  • Liked — Cheap, and superb location
  • Disliked — Cleanliness and facilities
  • Stayed February 2007, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
See 2 more reviews by traveller81_KL for Kota Kinabalu
Ask traveller81_KL about Mandarin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turin, Italy
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
“Large rooms and fridge but else...”
2 of 5 stars Reviewed 22 January 2007
3
people found this review helpful

We have been at the Mandarin Hotel in August 2006.

At first the lobby seems not bad even if bunches of sheets and towels are constantly stored in a corner.

Corridors are quite awful: low, dirty, ceilings do not help, exactly as the various mattress and furnitures along the steps.

Our 601 (6th floor) is a corner room looking on the square (and with a sea sight) where on the Sunday night a song contest took place and lasted until 4.30 am! So, avoid this hotel if any contest or festival (August 31st is Merdeka, the independence day in Malaysia) is next to come...

The room was quite large, with fridge, tv (with a "fantastic" remote control set in the bed headboard but not working... never seen something like this!), telephone even in the bathroom (but in 601 only the wire was available...).

The room is really loved by ants (but even at Kinabalu Daya hotel, which is better, were present so we can consider them as guests).

In the bath each tap was leaking after having opened it (laterally, I mean, where the tap connects with the sink) so on the floor you'll always find some water while in the bathtub the shower hose was so short that the shower has to be taken hunch-backed. Nevertheless, the hot water is always available.

Average cleaned, you will have at your disposal a "fantastic" pair of flip-flop for your comfort (I guess who has weared them before... brrrr!).

A boiled water bottle per day is included.
Air conditioning was working properly.

But the less nice thing is the door communicating with the room next to the 601: you will have the sensation of living with your neighbours (in our case a family with crying baby).

For this reason, after the first night we asked to change the room: they give us the same positioned room on the 5th floor (501) without communicating door.

So almost same space but here the aircon has probably been modified by some guest so that it will continue working even after having removed the key from the electricity hole, so the room has the same temperature of the fridge and we need to open the window and sleep with our clothes to prevent any illness.

The bath has the second telephone...

At the end, if you do not find any other hotel (and it may happen), the plus are the large room (at least the king bed rooms) and the fridge (at an acceptable price, 105RM). Position is good (song contest apart). Minus: staff not very helpful and kind, average cleanliness. Incence stick are recommended for "a better atmosphere" as long as pillowcases.

  • Stayed August 2006
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Anatroppolo for Kota Kinabalu
Ask Anatroppolo about Mandarin Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Mandarin Hotel also viewed

Hotel Eden54
4.5 of 5 stars 426 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d1600426?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Le Meridien Kota Kinabalu
4.5 of 5 stars 648 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d582314?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Cititel Express Kota Kinabalu
3.5 of 5 stars 178 Reviews
Kota Kinabalu, Kota Kinabalu District
Show Prices ABS:HotelCheckRates-d1554331?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 85 hotels in Kota Kinabalu, ranked by popularity »

Been to Mandarin Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Mandarin Hotel

  • Mandarin Hotel Kota Kinabalu
  • Kota Kinabalu Mandarin
  • Mandarin Kota Kinabalu
Address: No. 138 Gaya Street, Kota Kinabalu 88820, Malaysia
Price range (per night):* 27 AUD - 46 AUD

Owners: What's your side of the story?

If you own or manage Mandarin Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
3.0 of 5 stars 8 reviews
Show the lowest price for this hotel (from our partners)
Show Prices