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Gayana Eco Resort: Traveller Reviews

5.0 of 5
Malohom Bay | Gaya Island, Kota Kinabalu 88778, Malaysia
Hotel amenities
Gayana Eco Resort
Ranked #13 of 85 hotels in Kota Kinabalu
4.0 of 5 stars 134 Reviews
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134 reviews from our community

What travellers say about this hotel
  • Very good(5)
  • Construction work(3)
  • HOT WATER(3)
  • Ocean views(3)
Traveller rating
    63
    39
    13
    10
    9
Only show reviews for Family (17) | Couples (79) | Business (2)
Date Rating
Edinburgh
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Great resort but over rated”
4 of 5 stars Reviewed 11 January 2012
5
people found this review helpful

Stayed two nights in the lagoon view room on the 29th Dec.

When we arrived at Jesselton Point, there was no one in the ticket booth in the hall, no signs neither. We seat in the hall and wait for more than an hour with my three years old! It was almost time to board the boat, so I went outside, saw someone wearing Gayana uniform pushing a trolly outside. We finally made to the office close to pier. I complaint, and been told the person in the booth was off that day. A simple sign can help guest easier to find their way.

After a short boat ride, we arrived at the resort. And we've been showed to our room very fast. It's a very basic room, nice and clean huge shower room with nice toiletries.
Down side, two air cons directly blow to bed, quite uncomfortable in the night. Mini bar price is high, soft drink each tin is MYR10 plus tax. If you can buy some drinks bring over to the island can be a lot cheaper.
Good size terrace with two sun beds. The terrace with staircase can directly lead to the water, it's not ideal for very young children at all.

Poolside restaurant serving very nice food, both breakfast and dinner, and price is not ridiculously high as someone reviewed. Life music played at dinner time too. Room service is horrible though, satay extreamly salty, never taste anything that disgusting.

Infinity pool closed at 6pm, nothing to do at night except watch tv. Wifi are not very stable. Two nights are more than enough.

MERC is a great place for children, and very good opportunity for adults to learn different sea creatures, increased our knowledge a lot. My daughter touched different star fish and plant a coral too.

After we gained knowledge from MERC, we went for snorkeling, seeing with our own eyes, giant clam, clown fish( nemo) living in the coral, different sea cucumbers etc. It was a fantastic experience. The guy from diving center even took my husband on a private tour to see shark in the middle. Even my kid was so happy to see so many fish around her. The best thing with this resort would be, you feel safe when you were in the sea, the people from diving center will watch over. Water in the afternoon became murky, morning can be clear. (nothing can compare to the Red sea reverie though)
We did kayak in the sea too. Both renting snorkeling gears and kayak were free.


We had great times here, but from services and other small issues made me feel they are over rated.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kirkkonummi, Finland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“great staff”
5 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

It was special and different place. Our room was been over the sea, room was clean and nice. Near restaurant ( our breakfast place) staff was most friendly what i remember in my holliday trips. I recommend that place all couples who needs harmony and silence.

Room Tip: Take the sea side rooms not those back near to jungle.
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  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hong Kong
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Overrated!”
3 of 5 stars Reviewed 27 December 2011
1
person found this review helpful

The resort itself is very nice, the grounds kept very well. However, the water was very dirty around the resort, with rubbish (eg plastic bags, used hangbag, chips packets etc) everywhere around the lagoon and underneath the bungalows. We were told it's monsoon season hence the rubbish but it did not look very appearing, given the amount of staffs and price you pay for the room, you could think someone would try to clean it, for this reason we did not swim in the water even though we specially booked a room where we can get directly access to the sea.

The staffs were friendly, however they do not seem very experienced. I cut my foot but no one offered to help, even though they saw I was bleeding. Recommend checking out the MERC, we also went for the jungle trekking which was good, the guide was very friendly and helpful.

The food at the resort was average. The seafood restaurant was nice but food at the resort was very over priced. The prices for mini bar drinks in the room costed more than the Hyatt Regency in KK.

I dont think we will return to this resort, given the price we paid for this place, we have definitely stayed at nicer resort with more personal touch and professional service.

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Sengkurong, Brunei Darussalam
Contributor
19 reviews 19 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Pleasant place”
5 of 5 stars Reviewed 24 December 2011

Its a bit of a hassle to get there..from airport to Jesselton Point. Make sure you re confirm your airport pick up. After that, the price you pay kicks in..lovely service from Jesselton to Gayana. Picture perfect, no fake marbles, not bus load of tourists, no screaming kids..just friendly people greeting you. No forms to fill in, you get your room keys in no time (we paid in advance back home). Immediately, the blue emerald clear water invites you to dive in! Which we did...from our own balcony. Pity we can't kayak far to the other islands. Just enjoy being here. Staffs are wonderfully helpful and friendly. Rooms are great, view are magical. A must go is the MERC..marine eco research centre..where you get to see giant clams. Envy the marine biologist there, these are the people who should get world recognition..they are saving the earth..they got our votes many times over.. We'll be back.

Room Tip: Ocean view..bit deep though to plunge into the sea..
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Great Stay”
5 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

Had another great stay at this little slice of heaven. Quickly how time flies since last visit but was pleasantly surprised by the improvements of the facilities. The waters and surroundings were just as spectacular as I last left them. Quality of food , as usual, was excellent though not cheap. A pleasant patch of clear weather made the trip all the more memorable.

Room Tip: Splurge on Palm Villas !
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  • Stayed June 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Gayana Eco Resort

  • Gayana Resort
Address: Malohom Bay | Gaya Island, Kota Kinabalu 88778, Malaysia
Price range (per night):* 279 AUD - 620 AUD

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