Stayed 1 night on Thursday, February
First, check-in problem. No towel/welcome drinks -which is a very simple matter but they simply ignore to do it.
Second, made a reservation for the shuttle to Rasa Ria resort early in the morning, but when the time comes for boarding the shuttle bus, the driver said I did not have a reservation. The hotel was trying to mess me up here!
Third, check-in and check-out time is PAINFULLY slow. This got to be a joke! It felt like hours
Fourth, nobody showed me to the room, in which case, I had to wonder around the hotel for many hours(of course, exaggerated but still no joke here with your luggages and all)
Fifth, my room was in the club room area, but the room/wall was very thin. You can hear everything from your next door neighbor! They should have proper soundproofing system at this kind of hotel chain!(and this was Club Room!!!)
Conclusion:
Don't come here!! Go elsewhere.
- Shangri Las Tanjung Aru Resort
- Shangri Las Tanjung Aru Hotel
- Tanjung Aru
- Shangri La Tanjung Aru
- Shangri La Kota Kinabalu
