We are a group of 8 and got 4 rooms in this hotel. I would say that the price is very cheap but you don't always get what you want for the price that you are paying so don't expect so much. There is no perfect room in this hotel. The first room that we had was great(window view of the sea and clean) but the problem was that the aircon is like a heater. We had no choice but to transfer to another room since the tech said that the compressor was not working. Same goes with the room of my friend. They also had to transfer since the AC was also a heater. I guess the staff were very polite and corteous and it was not hard requesting to be transferred since it is also their only option and I believe they already know that the guests will always ask to be transferred to another room. The next room that we had was better. Clean and the AC was working great. the next problem was the TV. the channels were moving up and down and when we asked the staff, they said that 80% of their rooms have the signals of the TV that way. So It's okay already for me since the AC is more important to me than the TV. For the rooms, I would say that it's okay as long as you'll have a good room with a good airconditioning. It comes complete with safebox, lcd tv, great shower and clean rooms. the location of the hotel was great since it's inside the mall and right infront of the mall is Waterfront. This is where you'll see many bars and restaurants you can eat. The hotel also comes with free breakfast but I really didn't expect so much from the breakfast because I know it's not that good. Overall, the hotel is great if you're on a budget. The price matches well with the quality and service.

Me & my sisters (3of us) stayed in a standard room with city view. This hotel was recommended by a friend who said it was relatively new. So during our time of stay everything was in great condition. I loved the warm hues of the room, the wooden but modern deco and the flat screen tv (limited channels though) right to the sliding wooden bathroom door.

If you want a view, you have to request for seaview (which is more expensive). We opted for the cheaper city view and through out our stay- kept the curtains drawn tight shut. Not just because the view from our room is facing a worn out shabby building but we caught sight of men walking around up the roof with clear view into our room.

Personal preference for security, we hang the do not disturb sign - so the cleaners did not come in. But overall experience with the staff had been positive and not particularly eventful.

The location of the hotel is perhaps the highest selling point. One Borneo which lived up to the hype of KK's shopping haven is quite a distance from the city(and the hotel) but the neighboring shopping buildings have good stores and some which are cheaper than the branded sotres of OneBorneo. It's easy to shop and dine around the hotel area (atleast those within walking distance).

(My sisters and I planned to stay with the hotel if a future trip comes up but that was in 2008 but reading recent review suggest state of the room has plummeted.. so now we have our reservations)

If you need a comfortable bed for a night. This hotel is just fine. It's 7th floor shopping mall entrance was unexpected. The decor & amenities are dated. There is no restaurant but a good Smoothie stand downstairs and room service available fm the Imperial Hotel (big sister on the other side of the complex). The foot massage shop at the street level provides a heavenly reprieve after a hard Mt Kinabalu climb.