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Imperial Boutec Hotel: Traveller Reviews

7th Floor, Warisan Square, Kota Kinabalu 88000, Malaysia
Hotel amenities
Imperial Boutec Hotel
Ranked #30 of 85 hotels in Kota Kinabalu
3.5 of 5 stars 156 Reviews
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156 reviews from our community

    Trip type
Traveller rating
    15
    87
    38
    12
    4
Date Rating
Bandar Seri Begawan, Brunei Darussalam
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Small room but great location”
3 of 5 stars Reviewed 16 December 2011
1
person found this review helpful

It was my second time staying in this hotel and I personally think it's really worth staying. The hotel is located on 7th floor of the Warisan Square building thus you must take the lift in order to go to the lobby. There was no fridge in the room but hair dryer, safety box were available and even internet connection through lan cable; wi-fi however was very weak. One thing I dislike bout the hotel is that their shower heater is not user friendly. It took us long time to figure how to turn it on and we ended up asking help from the staff to show us how to on it. And the heater produced loud noise each time when we use it. Other than this, we had pleasant stay with this hotel :)

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Senior Contributor
38 reviews 38 reviews
Reviews in 23 cities Reviews in 23 cities
56 helpful votes 56 helpful votes
“Good value - but choose seaview”
4 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

Don't be put off by the odd entrance - through a run-down shopping mall. The rooms are very nice. When I realised that most rooms do not have any real windows - i.e. opening up to the inside, I upgraded to a seaview room. These are actually very, very nice - with great views and fine facilities. Maybe a bit over-specced - who needs a jacuzzi-shower in a budget-end hotel. Cleanliness is fine - but the rooms seem a bit worn, so could do with a lick of paint. Starbucks downstairs, and the sea promenade right across the street makes it a good choice for a few days stay in the city overall.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malaysia
1 review
“okay hotel”
3 of 5 stars Reviewed 4 September 2011

We stayed there for a day.The TV was okay.Service was a bit disappointing,though,cause when we asked the manager to send someone to fix the leaking air-conditioner,it took them like,10-15 minutes to get to our room and they can't even fix it.So it (the leaking air-conditioner) ended up leaking and we had to use our towels to get rid of the water on the next day.But,the receptionists were very friendly.Overall,okay hotel.

  • Stayed October 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirling
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“avoid at all costs”
1 of 5 stars Reviewed 14 August 2011
1
person found this review helpful

I was in KK on a personal trip back in July and picked this "hotel" because of the reasonable reviews that it had been getting on this site. I must admit that nothing i read could have prepared me for what i was about to experience.

Cost: No doubt about it, it was cheap but read on for a reason on why that is.

Space: There is none. There is a double bed and a chair along with a dressing table. There was a massive pillar bang in the middle of the room that made moving luggage in and out a big problem. Once you have maneuvered the treacherous track that is the room, you will be hard pressed to find some space to open your suitcase.

Interior: Low ceilings. Bright coloured walls mainly but chipped paint in many areas probably due to the lack of space in the room and damage from moving luggage. Dirty furniture. The single-person sofa in the room was the same colour as the walls and was disgusting. I did not sit on this the entire stay. Equipped with a very small LCD but considering the distance to your face, this is not a problem. By the way, there is one window in the room and it looks out into the main corridor!

Toilet/Shower: VERY BAD! You probably need a degree in engineering to figure out how to use the shower that i eventually had to call reception to figure out. Once it works, it dribbles down your head and the temperature is bad. Toilet was blocked after a day and wouldn't flush. Made 3 calls to reception all of which resulted in a reply that they were on their way. I left the hotel at that stage and returned 6 hours later to see that the toilet had not been fixed. Reception staff were not helpful and literally did not own up to it being their problem. They were not even going to do anything about it until i made a fuss. They very reluctantly changed my room and they said nothing else. No apology was offered at any stage by any of the staff including the duty manager.

Hotel surroundings: Not bad during the day as there are shopping centres around but beware that at night, the ground floor of the building is very poorly lit and security is virtually non-existent.

Conclusion: Do not stay here!!

  • Stayed July 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Convenient, value for money , clean & nice”
3 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

I stayed in this hotel for 5 days 4 nites with mu husband. This hotel is just in the mid of the city and connected to warisan centre. it was very convenient to shop in warisan. The filipino market was just across the road.

The hotel was less than 10 minutes from jesselton point. All in all it is a good place to stay

The price for the room was very reasonable for the service offered. We stayed in a very comfortable AC suite . The rooms are not very spacious but clean and well maintained. Staff are courteous and helpful.

Room Tip: Rooms facing filipina market and beach would be good
See more room tips
  • Stayed April 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Imperial Boutec Hotel

  • Hotel Imperial Boutec
Address: 7th Floor, Warisan Square, Kota Kinabalu 88000, Malaysia
Price range (per night):* 43 AUD - 61 AUD

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