Where should i start? We were there for our honeymoon in june 2009. We went there because my husband was contacted months earlier by the summerset club to join the membership. As a result, we got 2 nights stay at summerset rompin as a complimentary gift being the new member.

The location.
-It was like really out of no where and very far away from the town. the beach was like the most unattended and very unattractive. almost nothing interesting to look at.

The check -in.
- We presented our vouchers, suddenly the receptionist gave us 'the look' and asked us to pay rm 120 for the surcharge. We were ok about it, but the staffs were such a snob, gave us the unfriendliest and almost rude service. we felt almost humiliated (look down on), like we dont deserve a good service just because we had the vouchers. We were at raged but still kept our composure.

The room.
We were given a room with a sofa, 2 single beds, worn down furniture. we were so frustrated about the 2 single beds. we felt like going to the staffs however, we canceled our 'trip' to the reception since the staffs were so rude to us. (i really hate the double standards-why do they treat the locals worst than the foreigners?). Dont want to let the room to ruin our entire honeymoon, we tried to accept the condition.

the food.
- we were only being given the breakfast. the buffet breakfast was fine. however, we had to drive for about 20-30 minutes to find a decent restaurant at rompin town. it was almost tiring to come back n forth with all the distance just to find a meal. the price for dinner and lunch at the hotel were overprice for us.

We were checking out the hotel with dissapointment. This was the worst holiday i have ever been. totally not worth our time and money. Wont recommend and wont go there again.

I do agree with the reviewer who said that the Summerset is in need of an update and I am happy to say that work has already begun. There is a new manager who has far reaching ideas and who is also ready to listen to what guests say they want from their stay.

The Summerset is an unusual complex of attractively styled buildings almost on the beach in a lovely peaceful setting and with a large swimming pool which, as Europeans in search of warmth, we wanted to enjoy. The two sun loungers were just not enough, we said, and several more were under construction as we left. Landscaping round this area was under commission and cleaning up the exterior of the buildings with power washers has already made a difference.

Our junior suite was the nicest room we stayed in during our 5-week holiday and we particularly enjoyed sitting on the balcony watching dolphins play close to the shore. There were some items we wanted added to the room and these arrived in minutes from staff who were unfailingly pleasant.

This is not a hotel for those seeking vibrant night life and its secluded location means there is nothing reachable without a car. Also, the bar in reception seemed to be closed during our stay although there was a price for beer on the mini bar list. If there is anything you would miss it would be better to take it with you.

We would certainly choose to return and would hope to find some of the planned changes in place. Top of our list would be some thorough cleaning and the creation of a beach side sitting area.

We were quite disappointed with our stay in Feb 08. We have stayed in the hotel resort when it first opened and were then impressed as everything was sparkling new and fresh. Now years later it is run down and my guess it is costing quite a lot to retrofit and without the occupancy it needs to pay for these, it is money down a drain. The peat swamps and mini ponds were very pretty then but these days it looks rubbishy.

Food including breakfast is not to shout about but it is about a 20mins drive to Rompin for food. The sea looks muddy perhaps more so in the wet season. Overall if they spend more money to improve, there might be a chance i will return otherwise i am better off driving to Chearating for the value for money hotels there or the less pretencious home stay.

To cut a long story short: when a developers pretentions are bigger than his competence, this is what you get: bad food, poor service, dirty rooms, landscaping that never has been tended and broken facilities. The place is vastly overpriced. I suggest you locate one of the budget accomodations if you must stay in the area or simply select another destination, say Kuantan.