At the end of our first day I crashed on ice and injured my hip badly. The staff at Nikko Tokanso immediately drove me to the hospital and waited while I was x-rayed, then drove me back. They moved us to a room on the ground floor, and helped my teenage son pack up our things. From then on all meals were brought to our room and beautifully served. It was such a pleasure. Without exception everyone was kind, concerned and caring, and the service was excellent. The onsen was wonderful for soaking away aches and pains, and the position of the ryokan couldn't be better. Nikko is very beautiful, and Tokanso is in the most beautiful part. You can walk to all the temples, just be careful of ice if you go in winter, and wear sensible shoes. We loved our time there, and are very grateful to the kind-hearted people we met who looked after us like royalty.
