This Ryokan has very friendly and hospitable staff always willing to help. Its very close to all the temples and shrines in Nikko (5min walk), so its location is very handy. The rooms are comfortable if a little worse for wear, but clean. There is a private bathroom you can book if you don't like sharing your baths. We only had the breakfast menu, but the service and food we got was excellent. It does try to impart some of the Japanese culture on you through the staff's service, which is very welcome.
Note: I gave value 4 stars, but only if you use the hotel's website (www.tokanso.com) and not JAPANiCAN which is overpriced.
