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New Grand Hotel: Traveller Reviews

5.0 of 5
10 Yamashiracho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8520, Japan
Hotel amenities
New Grand Hotel
Ranked #11 of 93 hotels in Yokohama
4.0 of 5 stars 158 Reviews
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158 reviews from our community

    Trip type
Traveller rating
    47
    81
    23
    6
    1
Date Rating
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Lovely Modern Hotel”
4 of 5 stars Reviewed 12 January 2012

We stayed at this hotel for 4 nights leading up to New Years Eve, and we found it to be a great hotel.
The location is excellent, being only a few minutes walk from Chinatown and Motomachi Shopping Street, and over the road from the waterfront promenade and the Hikawa Maru. The city is about 15 minutes easy walking.
Upon checkin we were upgraded from a standard room to a lovely corner room with a fabulous view of the harbour and the Minato Mirai area. The room was spotless and spacious with a very comfortable bed, and even though it was winter the air conditioning worked well.
We ate in the Coffee Shop one morning and whilst it was a bit pricey the food was very good quality and well presented.
All the staff at the hotel were very polite, friendly and helpful.
A vist to the old part of the hotel is recommended as it has been perfectly preserved in a pre war era.

Room Tip: Request a room in the new hotel overlooking the harbour.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tokyo, Japan
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“If Yokohama is not a special place for you, this hotel is not, either.”
4 of 5 stars Reviewed 4 January 2012

This is "the historic hotel" in Yokohama. This is a place for those who like the atmosphere of the good old days in Yokohama (like me), or those who are interested in Japanese history. Visitors who are not familiar with the place or Japanese history will find it very ordinary. If you are interested in Japanese history, check out the hotel website. If you aren't, then this is not for you.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spain
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“A nice Hotel whth a great location.”
4 of 5 stars Reviewed 14 October 2011

Small room without Wifi, friendly staff. A nice garden/patio for lunch. Part of the hotel due for upgrade to 2011 standard.
Short walk to shopping area ans China Town,

All over a nice stay.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Delhi
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Not worth the buck... go there only ifyou have no other option”
2 of 5 stars Reviewed 21 December 2010

Very shabby and dirty approach road, claustrophobic hotel interiors, poor service and very unhelpful and unwilling staff, very ordinary room, paid internet, the only plus is decent house keeping & cleanliness...

  • Stayed December 2010, travelled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask crabsoup about New Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
1 review
“too old hotel for kids or teenagers”
2 of 5 stars Reviewed 15 October 2010

Hotel staff friendly but out of the way from train stations and no wi-fi connection. Room smoky, son was not happy

  • Stayed October 2010, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about New Grand Hotel

  • New Grand Yokohama
Address: 10 Yamashiracho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8520, Japan
Price range (per night):* 183 AUD - 424 AUD

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