We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

New Otani Inn Yokohama: Traveller Reviews

3.5 of 5
1-1-7 Sakuragicho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8332, Japan
Hotel amenities
New Otani Inn Yokohama
Ranked #3 of 93 hotels in Yokohama
4.5 of 5 stars 86 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

86 reviews from our community

    Trip type
Traveller rating
    41
    32
    11
    2
    0
Date Rating
Phuket
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Stunning Minatomirai view from the giant window”
4 of 5 stars Reviewed 17 November 2011

A few steps from the train station , we reach the shopping mall named " Colette Mare" and found the hotel lobby on the 3rd floor. Modern and stylish decoration, plus room with an almost floor to ceiling window over looking the bay is excellent made me sat over the window till midnight.
The Landmark tower is very near. Good location but I 'd prefer the previous hotel we stayed in yokohama , faster wired internet than New otani inn yokohama and also have a stunning view with a value price.

ลองพักดูหนึ่งคืนค่ะ ห้องกว้าง(30sq.m.) ค่อยจัดกระเป๋ากลับบ้านสนุกหน่อย
ก็คงแปรผันตรงตามราคาที่แพงกว่าบิสสิเนสโฮเทลอื่น
โรงแรมนี้มีชาวต่างชาติโดยเฉพาะผู้เข้าร่วมประชุม พักอยู่เยอะ
อาจเป็นสาเหตุหนึ่งที่ทำให้อินเตอร์เน็ทช้ามากถึงใช้การไม่ได้ในบางช่วงเวลา
วิวจากหน้าต่างคุ้มค่าเป็นประสบการณ์ชีวิตที่ดีค่ะ ดู Ferris wheel เปลี่ยนสีสวยๆ ไม่เบื่อเลย
อาหารเช้าดี และหลากหลายพอสมควร วิวห้องอาหารน่าจะสวยมากโดยเฉพาะช่วงค่ำ
ห้องตกแต่งแนวโมเดิร์น เน้นสีดำไปหน่อย เสียดายเวลามีน้อยไม่ได้เดินเล่นในห้างในตึกเดียวกันเลย
ได้แต่กินขนมที่ชั้นใต้ดิน เครปไอติมอร่อยและไม่แพง
คงไม่มาพักซ้ำอีกแล้วค่ะ

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Daradai for Yokohama
Ask Daradai about New Otani Inn Yokohama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Probably wont return”
2 of 5 stars Reviewed 12 November 2011

Plus points:
1) breakfast choices was limited but quality was good.


Minus points
1) Hotel collects payment for the entire stay when you check in. Had to do a credit card reversal when we tried to check out early to switch hotel nearer narita on the last night. We asked whether we could get a refund previous night, and when we tried to do it the next day, the manager in charge initially refused to do so,saying we had past the check out timing. Its only when we said that the previous manager say we only needed to pay 1K yen for every hour, then he relented.
2) Housekeeping do not clean the mirror next to the shower...

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask safeDriver about New Otani Inn Yokohama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Awesome Location, Value for Money”
4 of 5 stars Reviewed 9 September 2011

Great location as it is right next to the Landmark Tower. The shopping Mall Collette Mare offers lot of shopping and Dining options. The hotel itself is nicely done and although its a tad confusing when you reach the entrance for the first time. you need to take the elevator to the 3rd floor and even then the lobby is not very apparent. The landmark tower is very easily accessible you can reach the moving walkways in about a minute from the hotel.

My room had a disappointing view of the terrace but since i was very busy, i dint really mind it.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask b0ndi about New Otani Inn Yokohama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highvale, QLD
Contributor
20 reviews 20 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Very Nice in a good location.”
4 of 5 stars Reviewed 5 August 2011

We were in Yokohama for a few nights and had this hotel arranged for us. The rooms are big enough for a couple and not to cramped although I think they had gone a little overboard with the furniture. The décor is stylish and works well and the rooms are kitted out with all mod cons. Near floor to ceiling windows over looking the bay is excellent and the blinds to keep out the immense light coming in are equally impressive. Middle of the day can instantly become night. The buffet breakfast was well stocked in the bar also over looking the bay. Happy hour all you can drink was cheap but didnt feel it. My one hang up for the hotel is this. After arriving in Yokohama at 9am after our red eye flight with no sleep for over 24hrs (planes for me = insomnia) we arrived and were asked to wait until 3pm for check-in. Now all hotels have a check in time but ive never seen it enforced, even in Vegas. The hotel was in no way busy during our stay and other guests (newly arriving with luggage) seemed to be able to check in and off they went. Fortunately they have free left luggage so we could at least zombie around the local malls for a few hours. Arriving back at midday we were still made to wait until 3 before we could get a key to a room and get some sleep and a shower. That killed their rating for me, Ive still given them very good and not average, because it is a decent place just dont arrive before 3pm, especially if your tired and smell like you have just done the 13hr flight and 2hr commute. The train station is right out front and is one stop from Yokohama.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask XR6PSI about New Otani Inn Yokohama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagoya, Japan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“loved the ambience”
4 of 5 stars Reviewed 13 June 2011

wonderful ambience and neat and clean hotel.
Its is next to Yokohama landmark tower which is attraction itself. Near by places are wonderful.
Good for ppl who can spend minimum $100 for a night stay in this hotel. Easily accessible as very close to train station as well as bus stop.
Drawback: limited room with seaside view.

  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
Ask kewl_samurai about New Otani Inn Yokohama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed New Otani Inn Yokohama also viewed

Yokohama Royal Park Hotel
4.5 of 5 stars 441 Reviews
Yokohama, Kanagawa Prefecture
Show Prices ABS:HotelCheckRates-d308070?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pan Pacific Yokohama Bay Hotel Tokyu
4.5 of 5 stars 416 Reviews
Yokohama, Kanagawa Prefecture
Show Prices ABS:HotelCheckRates-d307253?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Daiwa Roynet Hotel Yokohama Koen
4.5 of 5 stars 29 Reviews
Yokohama, Kanagawa Prefecture
Show Prices ABS:HotelCheckRates-d1596073?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 93 hotels in Yokohama, ranked by popularity »

Been to New Otani Inn Yokohama? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about New Otani Inn Yokohama

1-1-7 Sakuragicho, Naka-ku, Yokohama, Kanagawa Prefecture 231-8332, Japan
Price range (per night):* 192 AUD - 571 AUD

Owners: What's your side of the story?

If you own or manage New Otani Inn Yokohama, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
New Otani Inn Yokohama
Show the lowest price for this hotel (from our partners)
Show Prices