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Hakone Hotel Kowakien: Traveller Reviews

3.5 of 5
1297 Ninotaira, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0407 , Japan
Hotel amenities
Hakone Hotel Kowakien
Ranked #30 of 59 hotels in Hakone-machi
3.5 of 5 stars 126 Reviews
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126 reviews from our community

    Trip type
Traveller rating
    18
    44
    45
    14
    5
Date Rating
Honolulu, Hawaii
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“beautiful, elegant, peaceful”
5 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

Probably my favorite Hakone hotel thus far. Staff is quick and courteous. Do ride the local train in if you have a chance. Best is during the day as the scenery is wonderful. Local Train station is nearby hotel. A little to hilly and far to walk, but some do. Via taxi is only about $10. The only drawback is that this hotel does not have free shuttle bus to and from the hotel to the nearby station. If they had that, they would be awesome.
Bus stops are located conveniently nearby the hotel, and staff gives good directions to destinations.
Rooms could use a little updating, a little on the small side (they do have suites), but most if not all have a very nice view of the gardens.
Breakfast and Dinner buffets are optional, but wonderful. Nice selection of western and Japanese foods. Dining experience (view) from Main Dining rooms is fabulous.
Onsen baths are wonderful. Try their different soaps, and shampoos, facial soaps and creams. There is an indoor, outdoor bath and a sauna for each sex. My husband and I go to the baths at the same time and since they have clocks in the baths, we both agree to meet about an hour later at a small refreshment waiting area.
This hotel does not have laundry or dry cleaning service. Yukata wear is not allowed in restaurants. Restaurants are all non-smoking which is nice. They do have a pool, but I have never used it in the autumn.
A convenience store next to the hotel (IFamily Mart) is a great stop for snacks.
Overall very peaceful location. My goal is to be able to work hard, and earn enough money to stay here for a week.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hitgirl1212 about Hakone Hotel Kowakien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karachi, Pakistan
2 reviews
3 helpful votes 3 helpful votes
“good rooms but deceiptful people”
3 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

We stayed overnight at the hotel as part of our 9 day japan jtb sunrise tour. The hotel has good rooms. However i found it deceiptful of the staff to push their inhouse 5500yen per person buffet restaurant (around 80usd) stating that this was the only option and there is nothing else except mountains in the surrounding.

guess what, we walked across the street, and saw this interesting building. Went inside, and found a mall, with a great italian restuarant. We had a great meal.

Good hotel, however deceiptful greedy people.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 812nordictraveler about Hakone Hotel Kowakien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Spacious and classic”
4 of 5 stars Reviewed 6 October 2011
4
people found this review helpful

The first thing you'll notice when you come here is the beautiful setting of the hotel coupled with luxurious spacing. There's a huge garden and free steam bath so if you have time to spare I suggest you take a break and just relax at the hotel. The rooms are all woody which gives a cozy smell to the entire place. It is a budget steal and if you are into nature I'm sure you won't regret spending a few extra days at this place!

  • Stayed November 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Shreyasi about Hakone Hotel Kowakien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bendigo
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“A peaceful retreat”
4 of 5 stars Reviewed 21 July 2011
2
people found this review helpful

The room we had was small and they only had twin beds, We did not care about this as the view from our window was amazing. The lovely garden and the back drop of the mountains. The meals were expensive but the service was very good. The walk in the evening through the Japanese Garden made it a most enjoyable night stay at this hotel.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Inverugie about Hakone Hotel Kowakien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyoto, Japan
1 review
4 helpful votes 4 helpful votes
“though we love hakone, this hotel is terrible”
1 of 5 stars Reviewed 21 July 2011
4
people found this review helpful

during our stay in this hotel, we had two terrible experiences. the bed-making was so poor as if they hadn't touched it the previous night(s). also some disposable shaving razors were dirty with old men's beards! we believe they use them repeatedly. we claimed them but they didn't admit. abhorribel experiences! other services were not bad.

Stayed February 2011, travelled as a couple
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Ask takai145 about Hakone Hotel Kowakien
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Additional Information about Hakone Hotel Kowakien

  • Hakone Hotel Machi
  • Hakone Onsen Hotel Machi
Address: 1297 Ninotaira, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture 250-0407 , Japan
Price range (per night):* 141 AUD - 694 AUD

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