We stayed at the Marbella on a half board basis, so breakfast and dinner included. We were dropped off at the main road and we had to walk 5 mins to the hotel, that would normally be fine if its juts you and your bags, but we had the baby, our bags and his bags. Although there was a group of us travelling, we had to carry everything in 2 trips...something Thomas Cook or the hotel could perhaps look into?
Check in was quick and freindly. We chose to make use of our rooms safe which was extra, I think it was a pound a day. Room was very nice, the view from the balcony was of the next door hotels pool with big trees. The room had complimentary wine, turkish delight, biscuits and 2 bottles of water for arrival (they don't get replenished) very nice touch though. Lots of towels, lovely shower and bathroom with good hairdryer. Room was very nice, only issue was the bed was made up of 2 single beds put together, so 1st night, I rolled over towards my wife, the beds split and I fell on the floor...she found it funny, I was not amused.
There was a TV in the room with 1 english channel- the news... the rest was in turkish, polish and russian. Not that you would want to sit there watching tv on holiday, but its nice to have something on first thing in the morning or when you are getting ready...Anyway we began watching this turkish drama and doing our own dialogues, there was one guy on the show who slapped everyone he met and everytime he slapped a woman, she would just pass out, I know it doesn't sound funny and shouldn't be funny, but it really was!
The hotel has a nice dining area facing the sea. A great pool/bar area and an outside dining area also. They also have the beach 10 seconds away for hotel guests. Not quite sandy, but still fantastic. Lots of sunbeds always available.
Bar had really great staff, so friendly and AMAZING cocktails that have alcohol in them, I say that becasue other bars, restaurants where we had drinks tasted like watered down unpleasantness. At the hotel though, the drinks would blow your head off at how strong they were, mmmmm! Anyhoot, the cocktails at the bar cost between 15-20 lira.
So, the first couple of day in Marmaris, sunny during the day, but freezing in the evening, no rain, just cold and windy. We had to wear jackets and joggers. It was so cold, this was because of the end of season... after those first few cold evening, it turned lovely and warm every single day... no rain, no clouds, just perfection!
Loads of restaurant near by, walking distance from the nearby Migros - a supermarket where you can buy stuff. Their alcohol was very expensive!
Overall the Hotel was fantastic! My only complaints would be as follows, The dining staff. So dinign hours are set and written on the board outside the dining are. I believe dinner was 1900-2130. So we arrived to eat at 2100, the staff in the dining area were so unfriendly! Telling us the close at 2130 and looking irritated at us. I thought maybe we are imagining this... we were out by 2125. Next night same thing, only this time a waiter said, where have you guys been? we opened at 1900, you should be here earlier! It was only 2100! He said we should come at 2030 next time, so next night we did, suddenly they were all smiles , but as soon as we left, the moment we exited the dining are, all of the staff began loading up their plates to eat. So I understand, us coming in later or closer to their closing time irritates them as they jsut want to close the doors and eat themselves. That is fine by me, but then perhaps they should consider changing the dining sign to say last dinner sitting is at 2030 as we close at 2130, instead of treating people abruptly and jsut plain rudely!
There was another incident where I had asked if they had anymore of a paricular type of Baklava left, they said no, we took another type, got treated with dirt looks, left and got more dirty look, forgot my sunglasses, returned only to find they had replenished a tray with the baklava that I had requested... Now maybe I am reading to much into this. Maybe the staff I spoke to all had facial expressions that made them look like they hated the world, maybe they were all having a bad day -everyday, maybe they are all devestated that the season is coming to an end. Or maybe they need to have a chat with the staff who work around the remainder of the hotel and see how fantastic their level of customer service is? Eitherway, I didn't let them get me down, instead I greeted them all with a huge smile and wave on everydays arrival and departure from the dining area, but day 10, I think I might have got a slight smile from one or two of them....
As for the food itself, OH MY GOD! It was fantastic! kebabs, lamp chops, fresh salad, baklava, amazing cakes...the list goes on. I know some people may find the food abit repeatative as it doesn't really change much, but I loved it! I could have eaten here every single day! We ate here on most night... The evening meal came with no drinks, you had to pay on top, water was 2.75lira for a litre bottle, which is fair. The only suggestion for the chefs would be, perhaps consider having 1 hot food dish for vegetarian? 2 of our group were veggies and they never got a warm veggie option...
The breakfast was also brill, omlette station, bread, cereals, fresh fruit, dried fruits, usual stuff, no pork products, but everything else you could want for. Included were, coffees, teas, juice, water...very nice!
The hotel had no entertainment, although they did have a small stage area, they did nothing with it but store chairs on it, bit of a shame... The near by hotels had something goin on most night, sometime very very loud, you could hear and feel their music even in your room with the balcony door closed, not great with for light sleepers or those with kids, fortunately we are all heavy sleepers including the baby.
Overall, I would stay here again. I loved the staff (that didn't work in the dining area) They were very nice to us and made us smile everyday. They answered our queries and made us feel at home. In particular the heavy set woman at reception with glasses and you very young girl at reception. They were fantastic!
You could also buy postcards at reception which they posted for you at a cost of 3.75 lira.
You could get a free towel from reception to use on the beach and return when you were done, this could be done as many times you wanted in a day, everyday, which were did. None of this 1 towel for your whole holiday business...
The hotel staff heated up our babies food many times which was very kind of them. The rooms were cleaned everyday to a fantatic standard.
Although there was one lift, it was fast and never crowded. But the door had a funny habit of closing on you very fast. Again, in spite of the few issues, I have to say this hotel was very enjoyable and I would recommend it to anyone. If they address their issues, then this would be even better.
All of the rooms will get some noise from nearby hotels, so just pick what you want. Also do you rea...
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