This is a nice hotel to stay when you are doing a circuit through the south of Tunisia.
It is a simple hotel (simple rooms and restaurant) with a very nice pool to relax after a tiring but enjoyable day.
The coolest thing about this hotel is that it looks like a castle and it's surrounded by palm trees.
I would say that this is a good option for staying 1 or 2 nights during a tour but definitely not for a longer stay. For a long stay I think it's obviously better to stay at the beach.
Diogo Costa - Portugal

My husband and I just returned from a trip from Tunisia. He's Tunisian, and we go every year at least once. This trip would be our 4th stay at the Caravanserail, which is about 5 minutes from his family's home.

This is really the only choice in Nefta, and it certainly isn't perfect, but it will do I suppose.

Details:

Lobby/public areas: probably the nicest thing about this hotel are these areas. The lobby is nice, ok not fancy, but nice. The bar/lounge area as well is attractive. It's a good place to wind the day down with a drink. I take issue, however, with the late night Kareoke. The hotel itself has a beautiful facade. And the public areas that lead to the rooms are really pretty with brick and clay, and some desert plants.

Rooms: Fairly large, very basic, and not terribly clean, but one can manage here. Just. The beds are low and hard, with old green (yuck) sheets. But they're clean. The rooms have old tv's, with little but Tunisian television shows. There is very basic furniture, but the rooms are pretty clean. It's the bathrooms where I really struggle at this hotel. There are tubs, and the shower is in the tub. The curtains are moldy, as are the tubs and the shower heads invariably are hard to manage. You basically will end up with a very sparse shower experience. The hotel provides bar soap, but nothing else. No hair dryer, so bring what you need. The air/heat is manual but does work.

Restaurant: This hotel offers very basic buffet service, along with wine and beer. The food is not terribly inspiring, but again, you can manage.

Pool: The pool area is quite nice. Earthy bricks, but plastic furniture. But it's a nice addition to the hotel.

Service: They try, and are nice about it.

Bottom line, this hotel mostly receives European visitors for a night or 2 on some kind of desert tour. For Nefta, the place is a palace, and your only real choice at this time. Id' suggest staying in Tozeur (15 minutes away by car), the Sofitel is the best hotel there, if you want to spend more money and be at a more world class hotel. But for the money, the Caravanserail isn't so bad.

We stayed at this hotel for 2 nights during our 4 day safari trip and I was pleased when we arrived as I liked the look of the hotel- It reminded us of Bedrock for some reason.

The room was ok (apart from the towel rail hanging off the wall by its screws and the showerhead being broken) and was clean with a small balcony and nice windows with shutters.
Clean towels and bedding and the maid came to tidy and make the beds.

Our only problem was the food and the flies.

On the last night they gave us a set menu where we had no choice what we ate and I was served pork (which I dont eat- Im veggie!) a salad that nobody wanted to touch and Brik with almost raw egg inside. The next day the whole safari group had bad stomachs and were off our food.

This affected the rest of the holiday for my boyfriend and I as we ended up with diarrhoea and pain till the rest of our holiday right until we got home (even now im still getting cramps & my boyfriend isnt 100%).
I was annoyed at having to pay almost 20 Dinars for tummy tablets (about £10) to try and relieve our problem.

The restaurant was FILLED with big bluebottle flies which landed on us, the food, the cutlery, the drinks, the bread.
We could barely eat without them in our face & I was horrified.

I told my partner that if we had the choice I would have walked out and gone elsewhere but we didnt have that alternative so had to put up hence being poorly for the rest of our break


I wouldnt advise it to be honest. If you dont have the alternative like us, be careful what you eat.

Loved staying here even tho it was only two nights as it was a stopover as part of a desert safari. By the time we'd got back both evenings we were very tired but the sense of humour of the people here and the homliness (really is like one big happy family at this hotel) relaxed us and made us feel so welcome. Stay there, make friends and enjoy yourself!