The arrival to Koh Mook Charlie Beach Resort gave us a good first impression. Nice swimming pool and the staff was friendly and gave us good service but everything was a bit expensive, the prices at Charlies minimart were more expensive then the restaurants prices next door at Koh Mook beach Resort.
We had a small bungalow. Inside the bungalow there was a bed with a bad mosquito net. There were big holes in it. And the sheets smelled bad, like they never had been washed. So I slept in my own travel sheets every night.
When we got to the bungalow the second evening we saw a big rat climbing up the pole in the left corner. The rat disappeared out between the wall and roof when we came in. I woke up several times each night when the rat moved around and inside the walls. I think it lived in there. The third evening we came in we saw it again so I went to the reception to complain. The receptionist called some staff on her walkie-talkie and there came four people who searched for the rat. They didn’t found it after one minute of searching and started to laugh at us. They just said that it was ok. It was not ok. The rat came back. We also asked if we could change bungalow but they just laughed.
There were rat droppings everywhere most in the shower area. Without exaggeration we got over 100 mosquito bites together while sleeping in the bungalow.
The last day we got a snake in the bungalow I removed it with the broom, at this point we didn’t care to tell the staff, we just left.

We got to Koh Mook after 5 days in Koh Lanta. Both me and my friend were on a 2 1/2 week holiday searching for paradise and a good tan!! We should have guessed what was to come when we transferred from the big public boat on to a long boat to get into the beach of Koh Mook and we were all stung for 50 baht. This is after we'd been assured that the transfer to Charlies was included. So, we landed on the beach and were at Charlies! The bungalows were nice, but the whole place had a feel resembelling a commune. The second you looked at a deck chair, the staff were on you to pay for them, the drinks were 4 times what they should be and the beach was jolly noisy - what with the boats coming in and out all day long. To top if off it would seem that on Saturday mornings, bikes either do drag racing on the beach or its their delivery day. All round, it was very expensive and very noisy although when the winds picked up it was a bit of a treat to sit by the pool.

We arrived in Trang between Xmas and New Year 2010, looking for a place to relax for 6 days with our 9-year old daughter.
We ended up at Charlie's and did not regret it, although we happily ate out at other nearby restaurants (either on the beach or on the hill).
It is unpleasant however that beachchairs and sea kayaks are charged whereas one would suppose these to be free of charge.
Activities are also better organised (and cheaper) by the resort next door then at Charlie's.
Internet is available but no Wifi however.
Some rooms are roomier then others (we had to change 3 times during a 6 nights stay but knew this in advance and had agreed), the beach front ones seem to be the ones to avoid.
The hotel charges an additional 3 to 4 % on top of any credit card payment. Illegal but unavoidable.

We had planned to stay here three nights but ended up just staying one. The cheapest bungalow was 1600 baht a night and did not have air con. It was beachfront, but there were huge cracks in the floor and we ended up seeing our first big cockroach, which was lying dead on the floor in the morning. The next day was christmas and it was compulsory to pay 1000 baht for christmas dinner if you wanted to stay the night. We changed hotel to Had Farang Bungalows, and the location wasn't as good but everything else much better.