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Banyan Tree Phuket: Traveller Reviews

5.0 of 5
33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Thalang, Phuket 83110, Thailand
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Banyan Tree Phuket
Ranked #6 of 47 hotels in Thalang
4.5 of 5 stars 468 Reviews
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468 reviews from our community

What travellers say about this hotel
  • Pool villa(55)
  • Very good(12)
  • Breakfast buffet(6)
  • Star hotel(5)
  • Thai food(5)
  • Nice touch(5)
  • Fresh fruit(4)
  • Most romantic(4)
  • Buggy services(4)
  • Best massages(4)
Traveller rating
    330
    72
    33
    18
    15
Only show reviews for Family (72) | Couples (278) | Business (7)
Date Rating
HK
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
“Value for money”
5 of 5 stars Reviewed 17 February 2012
1
person found this review helpful

Banyan tree Phuket is an ideal place for family vacation. We stayed in deluxe room. My son (3 yo) liked the private jaccuzzi and the outdoor bathtub very much. We will definitely go back and hopefully, we have time to participate the activities organized by the resort next time.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BXXL about Banyan Tree Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“one of the best resorts I stayed at”
5 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

i really enjoyed my pool villa at this resort, its actually the first time I stay in a pool villa I believe it was number 112.

I did have a few minor issues but they quickly fixed them. The villa itself was great i enjoyed every second I spent there.

The breakfast was also great fresh coconuts etc...

As for the Spa had 2 treatments there and did enjoy it allot

It has been long since I had not complaints and enjoyed my stay Keep it up Banyan Tree!!

Room Tip: Pool villa for sure
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  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gomaam about Banyan Tree Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Beautiful, but don't forget the DEET”
4 of 5 stars Reviewed 13 February 2012
5
people found this review helpful

Banyan Tree is a beautiful resort. The grounds are large, but well set up and there is an excellent system of water taxis, buses and golf carts to get you where you need to go. The service was attentive and personal. The food was good. The drinks were very good. We even sprang for the Dinner of the Senses- a personal dinner for two on a private dock in the middle of the lake. The atmosphere and experience of that dinner was marvelous- the food was good but not outstanding. I wish we had requested a Thai menu rather than the standard western fair as I think it would have been better.

The main negative of the resort was the mosquitoes. Admittedly, it's Thailand, and mosquitoes are just a fact of life. The resort does a lot to control them- there were plug in repellent, skin lotion and they sprayed your room when they cleaned. However, they were still the worst here of anywhere we stayed. Don't know if that was just Phuket or special to Banyan tree. I suspect it has to do with the proximity to the beautiful lagoon.

Room Tip: There is laundry on the beach that is no doubt cheaper than the hotel services. Take the daytrip to...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CarrieSnarf about Banyan Tree Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“great villa experience”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

stayed for a very relaxing week at the flagship banyan tree. Service was faultless throughout and definitely worth a mention.

Liked the villa experience - absolute privacy, and a very good size. However, the property is showing its age. It is kept clean though, and housekeeping is excellent. Always remembered the extra water bottles or mosquito repellant. Not a fan of the toiletries though - they refill ceramic bottles with a wooden stopper for shampoo/conditioner etc, which get quite slippery in the shower.

Villa in Thailand means bugs and geckos galore - thankfully didn't see any inside our villa, but sitting in the open-air lobby bar or lounging area, you'll spot over 20 at any one time.

Restaurants on site are not bad, with my favourite being saffron. Morning breakfast was good, but gets crowded sometimes. Happy that they finish at 11 though, plus staff always goes around to make sure you've had enough. Room service also worth a try (and seconds and thirds!) Super fast (none of this "order before you get hungry because it'll take over an hour to come" nonsense) and truly 24 hours (for those odd cravings that hit at odd hours! 3:30am phad thai, anyone?)

We were there over the busy Christmas week, and there were supposedly power outages all over the island. Christmas night especially all the villas kept losing power, and the majority of the property was dark, except for the main building (and the cashier, as we were told).

The Laguna property that the resort is on has a few other hotels, with Angsana being the newly almost-complete one. We headed there a few nights, their lobby bar has live music, and the drinks are quite good. Also worth a mention is their buffet - costs slightly less than banyan tree's and I would say the selection is better!

Pleasant stay on a beautiful property, good for getting away from the hustle and bustle.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask exakatakaly about Banyan Tree Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“I want to go there again & again”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Love going there for a short get away over the weekends.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GladysCasati about Banyan Tree Phuket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Banyan Tree Phuket

  • Hampton Inn Cherngtalay
  • Banyan Tree Phuket Cherngtalay
Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Thalang, Phuket 83110, Thailand
Price range (per night):* 302 AUD - 1,527 AUD

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