I stayed at Orchid Residence for 5 nights in low season 2010. The Hotel is really well located, near the shopping mall (Jung Ceylon) and main bars and restaurants in Patong. It's location is on a quiet soi just off the main area.
The hotel staff were very friendly, trustworthy and professional, and the rooms were always clean and the decor was modern and the rooms were bright. The hotel has a few different standards of rooms, of which i stayed in the superior and it was spacious, clean, bright and with a great view over the soi. I had a balcony and judging from the outside, i think i was the only one! For this price range, it is the best hotel i viewed or stayed at in this area of Patong. I would definitely go back. The food is also cheap but delicious.
If i was to improve this hotel, i would upgrade the safes in the rooms (although there are safes at reception) and also the TV channels to included more cable TV English speaking channels. The hotel is owned by a German and seems to cater for Germans in particular, as there is German literature (magazines and books) in each room, but nothing in English.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC