This is a transcript of a letter I wrote to C & N Hotel. I have been to countles hotels in countless countries and i have never had a bad stay. I lost priceless materials in plain sight of a security camera, while the staff and managers were of no help whatsoever. My stay here ruined my trip and took away a big part of my life.
C & N management/Owner

I stayed in your hotel last sunday through tuesday, I chose you hotel because I felt a sense of security, unfortunately that was not the case. I checked out last tuesday at 12 30pm, gave my bags to Tawan the bellhop, I watched him put my bags in a locked room. When I returned less that 3 hours later one of my bags was gone, it was a plastic Lacoste store bag the contents included over 1000$US, camera 40 compact discs a compact disc player. But it also inculded a journal that I have written in for 7 years that is near and dear to my heart and I can never retrace the memories I have in my diary. When I reported this to the manager on duty she called me a liar, but my friend also witnessed me handing the bag to Tawan. The staff said the camera system for some reason was inoperable, which I fail to understand. I have traveled to 40 different countries and stayed in countless hotels and this was by far the worst stay of my life. All the pictures I took on my trip, Angkor Wat, Cambodia, and Thailand are gone. I have filed a police report with the tourist police, so they are fully aware of the practices of your hotel. Furthermore because of this I will never again return to Thailand and I will do what ever I have to do to ensure that all travel books, guide books, along with proper authorites know what kind of thieves lurk at the C & N hotel. I will also consult an international lawyer along with the American Embassy, and Thailand Tourism officials. Tawan laughed at me when I was leaving, smirked at me knowing that he stole my bag and camera. This is unacceptable and the staff at your hotel should be ashamed of themselves for such behavior. I have spent alot of money on this trip and my stay at your hotel is all I will remember, I worked very hard, for over a year, I am not a rich man, and in the end my stay with C & N hotel ruined my trip. One way or another you will hear from me again. I would also appriciate it if the owner of the hotel could respond to me. Please at least try to recover my pictures and my journal, the materialistic things I could care less about but the memories would have lasted a lifetime!

Regretfully yours,