Stayed at Diamond Cliff for 6 nights over Christmas and New Year and while Phuket Island was fantastic, the hotel was very average - the decor in the rooms is very tired and needs some TLC.

Located on a hillside, the walk to some rooms can be at an elevation of 40%. Accept they have friendly drivers of a couple of pickups running up and down the hill though this finishes early evening.

Given the period we were there, the hotel was very busy but they still had availability showing on booking.com so they weren't full. Lots of japanese and german tourists staying there at the time.

The Christmas and New Years Eve Dinners were compulsory and a rip-off in my mind. The entertainment was pathetic group of locals dressing up in a mixture of drag and then posing as african, new zealand, german, dancers despite the theme being Pirates of Penzance.

Recommend that you avoid the hotel laundry and instead cross the road outside the hotel and pay 50 baht for 1kg of washing which you can pick up the same day.

There's a great thai place for food outside the hotel, down the hill, overlooking the beach, absolutely beautiful.

Went to the Spa which was a little pricey and dull for their sunburn treatment.

Booked through Kuoni from London - if we were to go again, we'd stay at the Amari Resort which appeared much better than Diamond Cliff.

On arriving at the hotel I made it clear to check in staff I was paying cash for the hotel as they wanted an imprint of my card. I was assured I would not be billed on my card. 24 hours later I was! This caused hassles and concerns as I had withdrawn more baht than I could possibly spend over a few days. I was lucky I checked my online account,otherwise upon check out I would have discovered their mistake too late. Tony the night manager did sort it out but the staff at reception gave ill advise and said a reveresal of the account would take weeks.

So be warned!

Bed sheets and pillow slips has holes in them...lots! Pretty obvious so I have no idea why the beds would have been made up with them. Aircon good,rooms pretty clean,hotel quiet,shuttle bus good,but you need to book. Pools close very early,which is a shame. Cocktails poor,give them a miss. I didnt eat at the hotel. Basket of fruit on arrival but the fruit was just ok. Over ripe. Took hotel car to and from airport,that was good.

Its more a 15 min walk into town and really hot. Sometimes you just want to pay 200 baht both ways,due to tired feet and the heat.

Overall good hotel,but if you have problems dont bother with staff at front desk. Oh and yes,beds are rock hard,but nearly all beds are like that in asia.

This hotel is situated about a 10 minute wallk down into the busy lively area of Patong beach but far enough away for it to be quiet. A very busy road needs to be crossed daily and although a security man helps you it is really scary as the drivers of cars and especially the mopeds seem to take no notice of the security man The hotel runs a shuttle pass to Patong hourly one way. It is often fully booked so book early. Taxi to the area is 2 bhts. The hotel is on a steep hill but a bus takes guests to and from their rooms. The rooms are very large and clean with every thing needed including flip flops. 3 pools with plenty of sunbeds. To sum up a lovely hotel which is in a good position but with some areas looking a bit tired.

We stayed here for 10 nights at the end of Nov 2011 for my 30th birthday.And it was great.

It is on a steep hill but the this was never a problem for us due to the bus-come- tuktuk thing going up the hill and down the hill on a permanent basis.

We had great experiences in the spa on our 2nd day so on our last day we went back for couple treatment for 4 hours. Be warned tho, they make you do the couple thing naked! Wierd but not undignified!

The hotel was quiet all the time we were there, although there were lots of people staying. There were no children around the pool, which suited us.

A couple of things to avoid: Laundry service -(it cost us £45 for a few tops and bottoms plus a few bits of under wear - outragous!) Eating on site ( We ate at the beach restaurant on our 1st night and it was terrible...I also Started suffering from D&V the next day- when I got home I found out I had Salmonella and had to take a further 3 wks off work! The breakfast and other restaurants are also extremely highly priced). The best place to eat close by are the 'Thai and European restaurant'. To find this turn right at the bottom of hotel hill on the main road, walk for about 8-10mins with the sea on your left. When the buildings stop on the left and you go around a corner, you reach the open beach on your left. Walk a little further and on the opposite side of the road to the beach is the European and Thai restaurant. They serve awesome thai food. Breakfast doesn't start until 1030 am tho. Very reasonably priced.

If you carry on down the road (about another 10 in walk) is the whote box. This is more for a special occasion. #Very modern and funky. Great food.

Overall a fantastic experience tho. We booked through Kuoni from London at a bargin price and def worth the price we paid.

Cat x :)