Me and my husband stayed here for 4 nights! (Deluxe bungalow) If it wasnt for the sourroundings i would def start to cry. The bathroom and room was NOT as on pictures! Rust and mold everywhere, the bath room looked like it was renovated in the 70:s!! We both almost cracked our backs because of the hard beds, we could hear our neighbours BREATH in the next room because the hotel put a thin door in between the other peoples room! WHY?!
We had to put towels in the cracks so that we couldnt hear them! The TV had NO signal. It would def go faster to dry my hair in the sun than the hair dryer. The "clean" towels smelled horrible. I started to throw up on the way to the beach /restaurant because our room was located "behind" the kitchen so it was like going through a dumpster that smelled like dead animals. The internet was SO bad! And NO wifi in rooms, only in restaurant, wich was also very very bad conection. They said that they would get new routers from Bangkok? And that it would take 2-3 weeks to fix! I wonder how long they have been saying that to the people that have been staying there.
Not worth the money at all, def one of the worst stays i have experianced in my life. Also people that we got to know said the same thing...
But! The restaurant had good food! And the pool was nice, but set the alarm for 7 p.m to get a chair by the pool. Not many at all.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
Thank you so much for your review. I have your problem to our HouseKeeping Manager about bathroom floor. Railay Deluxe Cottages have renovated since 4 years. But, this room type is very popular that's the reason why become quiet dated and old. For Hair dryer, we use the silent mode. It is a new arrival. For Wi-Fi, i regret to inform you that we have a huge technical problem with wireless signal. However, this is a part of "Complimentary service" sometimes it works, sometimes it is not.
Hope to have a chance to welcome you back again soon.
Sincerely,
Timmy
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC