This was our second hotel of 5 that we stayed during our visit around Thailand and by far the poorest value. We were obligated to pay for the Christmas Eve banquet at a cost of around £60 each, we were very dissapointed with the food, the show and most of all the service. We left half a glass of wine each which was taken from our table by a member of staff, we later saw this staff member (who we think was the catering manager that night) along with another staff member pour our wine back into a wine bottle to re sell. I expressed my disgust to the manager. We felt if they could do this then they may well re use food that was left guests plates so only ate toast and eggs during breakfast. The first room we was given was very poor, dirty, single beds and very very noisy. We were left with no safe for 3 days and our toilet blocked, the smell around the complex was very bad at times. The adjoining beach was the worst we came across in all our time in Thailand, you wouldn't want to go in the water there at all. Internet was the most expensive we came accross in Ao Nang, other hotels we stayed at didn't charge guests, staff very sullen. We wouldn't ever recommend this hotel.
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