Stayed at here for seven days just after New Year. We arrived at 1pm and were told that the only room available at that moment was on the 3rd floor. We asked whether it had a sea view and were told yes, "all rooms have the same view". On seeing the room, the balcony overlooked the Sofitel Centara Villas and with a stretch, we could just about see the sea. Needless to say, we didn't take this room.

Once down at the reception, they said that there were no other available rooms. We asked to speak to the manager, who after a bit of searching on the system, found two rooms overlooking the pool with a clear view of the sea. Not a great start.

The room was clean, with enough room to move about and settle in for the week. Two bottles of free drinking water a day are supplied and we also had a bowl of fresh fruit waiting for us in the evening.

Location wise, this hotel is right in the thick of it. Walk straight out onto the beach, which unfortunately isn't the cleanest beach nor the prettiest. Walk a few metres to the right and the local seafood cafes set up their chairs and tables right up to the water which in my view spoils the beach and makes it look like a total mess.

The pool and garden area is lit at night and is lovely to walk around in the evening. There is a beach bar and restaurant, the Market restaurant serves Italian food and there is a Brew House pub on the street front which serves up bbq food.

The World News Cafe just down the road from the Hilton is their outside cafe which serves OK coffee and is a nice place to just sit and watch the world go by.

There are plenty of touristy restaurants and cafes right outside the hotel. From a once sleepy town, Hua Hin has definitely changed, although I am not sure for the better.

We booked through Agoda.com and although we got a better rate than otherwise, we still found it relatively pricey for what it was. I've stayed in a lot better for less, but this is a big hotel chain, so I didn't expect any special touches.

Staff on the whole were professional and friendly. It's centrally located which is perfect for those who don't want to have to take a taxi or tuk tuk all the time.

The hotel is old and in desperate need of renovation. It looks and feels boring and totally lacking in atmospere.Rooms are good size but the bedding is worse I ever had. Pillows are rock hard.
Swimming pool is cold, beach is dirty, very narrow and not attractive. So if you are a beach lover go to Phuket or Ko samui.
The only good thing about our stay in this hotel was New Year Eve dinner. I can say it was excellent!!!

This hotel is in a good location for the local shops and restaurants. As some have stated before, I don't think the staff are lazy but poorly trained - don't expect to be offered a drink if you sit by the pool, or in the lounge area. At breakfast you will be offered tea or coffee but not a fresh pot or more throughout breakfast (great choice of anything you could want). The main issue I had was finding a rat (not a squirrel) floating dead under the Christmas tree and the serious infestation they had with mosquitoes in the longe area-you were bitten alive whilst making use of the free Internet - this was however settled once I complained to the manager, although she blamed the infestation on the fact it was windy!? - I was given free internet access in my room. The hotel sadly let's itself down badly on service which is well below standard for a 5 star hotel

I spent in this hotel my Christmas holidays with my husband.
Hotel is the only one what I liked. After my second walk by resort I decided for stay just in hotel. Outside the hotel is very very bad smell - everywhere, mess, very young prostitutes on each your step. I had no courage to taste food on the street.
Anyway-hotel is good. Standard breakfast, executive with afternoon tea (sandwiches, sweetness...). We had halfboard so we can choose dinner in main restaurant or restaurant on the top of hotel "White lotus" - it was much better than main restaurant.
The "beach" is definitive worst I've ever seen!!!! (look at my fotos). I never go to the sea there. Colour of sea is grey or brown and cold. There are also horses on the beach(?) and many more.
The pool is good but also cold. Sunbeds at pool is BIG problem. Most of them are not on the sun but everybody wants to be on the sun, of course! So if you want use bed on the sun, you must spend there all day (mean from 7am). If you leave it and don't come back one hour later, staff take your bed, also with your personal things... While you leave it, staff make a note the time... So I felt like at cantonment. I get up very early (about 6,30), I go to Thailand because sun!!!!! When we'd lunch I still guarded my watch-we can't be there more than 1hour...
For me-last stay in this resort.