Stayed here one night as part of a tour of Kerala. Hotel well situated, and room was large, well furnished and clean, although rather dark. Internet connection was okay and inexpensive. Cleaners and bell boys were particularly friendly and efficient.
Swimming pool was a complete disaster - very dark green sludgy colour - we were told it was out of action for a day or two but I suspect it was for much longer than that!
Restaurant boasts being multi cuisine, but isn't, and not too impressed at being given paper cups for our coffee at breakfast, while the staff were drinking from china!
Real problems developed in the night,when the school party staying in the same block as us decided to play football in the atrium, screaming and slamming doors at 11pm. My husband went and spoke to them and things quietened down for about ten minutes and then simply started again. My husband rang reception to complain, and eventually went down to reception but the hotel made no attempt whatsoever to speak to the students or their organiser. Eventually the horrendous noise stopped at 1.30am!!
It might help if the hotel fixed self closing door devices, at least that would stop the constant slamming of doors!
- Also Known As:
- Silver Crest Hotel
- Silver Crest Thekkady
- Silver Crest Thekkady, Kerala
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