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Back to The Leela Kempinski Gurgaon Delhi NCR

The Leela Kempinski Gurgaon Delhi NCR: Traveller Reviews

5.0 of 5
Ambience Island | National Highway - 8, Gurgaon 122002, India
Hotel amenities
The Leela Kempinski Gurgaon Delhi NCR
Ranked #4 of 170 hotels in Gurgaon
4.5 of 5 stars 376 Reviews
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376 reviews from our community

What travellers say about this hotel
  • Very good(23)
  • Ambience mall(19)
  • Best hotel(10)
  • Rooms are spacious(6)
  • Great Place(6)
  • Business trip(6)
  • Indian restaurant(5)
  • Toll gate(4)
  • Top floor(4)
  • High end(4)
Traveller rating
    254
    90
    20
    4
    8
Only show reviews for Family (33) | Couples (44) | Business (248)
Date Rating
Mumbai
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great Food Great Stay - Just a few ifs”
4 of 5 stars Reviewed 7 February 2012

If you are looking at a place to stay in Delhi which is close to the airport & it gives you the luxury - then this is it.
The rooms are well furnished with amazing beds for a comfortable sleep.
The food in the Rajasthani Restaurant was awesome - finger licking. & the servers brilliant.

The coffee shop breakfast spread was sumptuous with the chefs being superbly helpful...

3 cheers to the staff --

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Trosun2000 about The Leela Kempinski Gurgaon Delhi NCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger Wright, General Manager at The Leela Kempinski Gurgaon Delhi NCR, responded to this review
11 May 2012
Dear Guest,

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

It is heartening to know that you enjoyed your stay with us and the services and facilities extended by the team during your visit to the hotel exceeded your expectations. Please be assured that the team will continue to strive hard to achieve customer satisfaction to the fullest and endeavour to pursue quality with vigour and commitment.

I thank you for your kind words and generous comments. We look forward to welcoming you back at The Leela Kempinski ,Gurgaon.

Best Wishes and regards,
Roger Wright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dewsbury. W. Yorks
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Good if not cheap”
4 of 5 stars Reviewed 4 February 2012

Currently staying at this hotel and in total will have spent 8 days here. I cannot fault it in any way. The rooms are excellent, the pool clean and well placed for sunbathers. Complimentary minibar is an unusual touch, but by far the most impressive thing about this hotel is the staff. Whether it is at check in, in the restaurant, poolside, in fact anywhere they cannot do enough for you and everything is done with a smile!
On the downside might be the location and cost. I am here for business so with its proximity to the airport and ring road it is ideal. If you were travelling as a tourist it might be a little too far out of town. The cost of both staying and eating at the hotel is also on the high side, though you will find this with most luxury hotels in India.
All in all if you are staying for business I would heartily recommend the Leela.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NickDud about The Leela Kempinski Gurgaon Delhi NCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Top Contributor
66 reviews 66 reviews
Reviews in 34 cities Reviews in 34 cities
22 helpful votes 22 helpful votes
“Excellent with some minor glitches”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The Leela is a great Hotel and the location is close to Gurgaon's business hub and the airport. Pick-up at the airport and checking in with the valet service is a breeze. The rooms are well decorated and functional, bed gives great rest and the bathroom has all the amenities expected. The only point to "complain" about is the lighting, it is too dark to define black from blue and should be fixed. At peak hours the wifi is bit slow, ethernet cabling is not available (or I did not find it) The breakfast offerings are plentiful, although the buffet setting is at times confusing and the service not always as attentive as it should be. Checking out was fast and competent, the staff at all time helpful with a smile. Looking forward to the next stay.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tablank about The Leela Kempinski Gurgaon Delhi NCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger Wright, General Manager at The Leela Kempinski Gurgaon Delhi NCR, responded to this review
11 May 2012
Dear Guest ,

Thank you for posting your review about your experience at The Leela Kempinski , Gurgaon .

Your kind words of appreciation shall be conveyed to my team for whom it will be a tremendous source of inspiration. The team at the hotel and I look forward to welcoming you back soon.

Best Wishes and warm Regards,
Roger Wright
General Manager
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Bangalore, India
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Perfect location, service and comfort...”
5 of 5 stars Reviewed 3 February 2012

The hotel is extremely well located close to Delhi, Airport and Gurgaon. The room comfort is extremely good...and to top it, food is awesome

Room Tip: All rooms are good...but you can ask for rooms at higher elevation to get a view of the DLF Business...
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NSNMURTY about The Leela Kempinski Gurgaon Delhi NCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger Wright, General Manager at The Leela Kempinski Gurgaon Delhi NCR, responded to this review
11 May 2012
Dear Guest,

Thank you for your appreciative comments on Trip Advisor .

My team and I are delighted to have such great feedback from you and our efforts recognized in this manner.

It was a pleasure having you stay with us and we look forward to the opportunity of welcoming you back to The Leela Kempinski Gurgaon .

Best Wishes and warm regards ,
Roger Wright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Perfect business hotel”
5 of 5 stars Reviewed 1 February 2012

I almost always stay here when I am in Delhi, because this place is perfect. I love the ambiance, the room decor and amenities, the shower, the views. Living as an expat in India, the breakfast buffet is a real treat.

When I come, I get a courteous "welcome back", and when I tell them, no I don't want to be accompanied to my room for check in ceremonies, they quickly give me my room key and off I go.

Room Tip: There are frequent functions in the hotel, so a higher floor may be advisable at times. As in every...
See more room tips
  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Okaapi about The Leela Kempinski Gurgaon Delhi NCR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roger Wright, General Manager at The Leela Kempinski Gurgaon Delhi NCR, responded to this review
11 May 2012
Dear Guest,

Thank you for taking the time to share your experience on Trip Advisor. It is good to hear from you that you indeed had a wonderful stay at The Leela Kempinski Gurgaon. We being a business hotel make sure that our guests business needs are taken care of and I am happy you experienced it.

We look forward to welcoming you back to The Leela Kempinski Gurgaon to provide you with the same unforgettable experience you have come to expect from us.

Best Wishes and regards ,
Roger Wright
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Leela Kempinski Gurgaon Delhi NCR

  • Leela Kempinski Hotel Gurgaon
Address: Ambience Island | National Highway - 8, Gurgaon 122002, India
Price range (per night):* 208 AUD - 321 AUD

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The Leela Kempinski Gurgaon Delhi NCR
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