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Crossroads Oakwood: Traveller Reviews

3.5 of 5
D-6/7 DLF Phase-1, Gurgaon 122002, India
Hotel amenities
Crossroads Oakwood
Ranked #69 of 170 hotels in Gurgaon
3.5 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
    2
    2
    1
    2
    0
Date Rating
Bangalore
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good one for a business trip but not for others”
4 of 5 stars Reviewed 24 June 2010

I stayed there for 5 nights in a Super Deluxe room on a business trip. It was a bit difficult for the taxi driver to locate the hotel as there is no board displayed outside the hotel and is well hidden. They have LCD TV in the room with cable connection and free Wi-Fi internet, There was also LAN cable in the room and I assume it for Internet. It is so quiet and i was staying in adjacent room to the reception. The toilets were clean and maintained. The food quality was good, On day one they had kept a buffet for breakfast and from the next day I had to order myself from the fixed menu as there were not many guests. I asked the reception to arrange for a cab and they got it on time. They have own car to drop at the airport however I felt they charged me a bit high. The service was good and they were kind enough to answer me all the time. The have provided AC with good stabilizers and with frequent power failures and switch to generators there wasn't much of a disturbance to my sleep. If you know a bit of Hindi it will be helpful as the hotel guys are not well versed with English. Overall i'm satisfied with the hotel.

  • Stayed June 2010, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gujarat
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Boutique Hotel in Gurgaon”
5 of 5 stars Reviewed 13 May 2010

I went to Delhi in March for a week long stay. I booked Cross Roads through their website - http://www.crossroadsdel.com for my stay in Delhi mainly because it is just 15 minutes from Delhi Airport. I booked a Luxury Suite in the hotel for my stay. I have stayed at many luxury hotels but this one was really good. The staff was really pleasant and the food was so good that it made me feel like I was at my home. The facilities were very good including the split air conditioning, direct dial phone, king-size beds, 24 hour hot & cold water, wi-fi and many more.

Overall the experience was excellent. Would definitely come back to Cross Roads whenever I come to Delhi.

  • Stayed March 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sandeepgujarat about Crossroads Oakwood
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gurgaon
1 review
“Very poor housekeeping”
2 of 5 stars Reviewed 6 May 2010

I stayed in this hotel in the month of April for a period of 3 weeks. It is not as great as described. The sheets/towels had stain marks. The worst aspect is their housekeeping. After having returned from work, I found the bathroom of my room had been used in my absence. Worse still was the fact that it was left in a condition similar to that found in some public toilets. Inspite of complaining against it, no action was taken from ths staff. Being part of the service industry, there are certain standards that is expected to be met. Unfortunately this hotel falls behind by a great distance.

  • Stayed April 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“An Excellent Boutique hotel”
5 of 5 stars Reviewed 21 October 2008
3
people found this review helpful

Hotel Oakwood of Crossroads Chain of hotels is the excellent place to stay in Gurgaon. Located in the heart of the millennium city at DLF Phase 1, the hotel is just 15 minutes from Delhi Airport. The best part of the hotel is that it is situated amidst the peaceful lush green surroundings, away from the hustle and bustle of this busy city. We booked a super deluxe room in the hotel for 4 days. The room was aesthetically decorated and was equipped with all modern amenities that we wanted in our room such as Air conditioner, internet connection, tea coffer makers and a refrigerator. The attached bathrooms are spotlessly clean and had high quality bath fittings and a complete range of toiletries. The staff of the Oakwood hotel was very courteous and hospitable. There is an elegantly decorated restaurant where we enjoyed our morning breakfast. Over all we had an excellent experience of staying in Oakwood hotel, which offered us all luxuries. Undoubtedly, it is one of the best places to stay in Gurgaon.

  • Liked — Lavish Decor and Outstanding service
  • Stayed January 2008, travelled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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A Hotels.com Traveller
“Kein besseres Zimmer ....”
2 of 5 stars Reviewed 26 February 2011
Google Translation

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Additional Information about Crossroads Oakwood

D-6/7 DLF Phase-1, Gurgaon 122002, India
Price range (per night):* 57 AUD - 88 AUD

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