My husband and I are due to holiday at ROBB Sharm in a few weeks. We picked ROBB having read many reviews on Trip Advisor. Even though we have not yet been, I think it would be fair to say that if the EXCELLENT CUSTOMER SERVICE we are recieving prioir to our visit is anything to go by...we are in for a FAB HOLIDAY. As we are going on holiday for a special occassion, I have been emailing the reservations mgr: Mr Ahmed Hassan, and the service we have recieved back has been OUTSTANDING. Prompt replies to my emails, answering all of my questions and queries. he has forwarded on details to the relevant departments ie SPA and they have been just as good/prompt with their responses. THANKYOU for your help so far, we are looking forward to our holiday even more now as we now the Service is going to be Excellent. Thanks ROBB

Here at the Blue Bay resort we had a really relaxing, wonderful time. We fancied a quick week away and booked Egypt as it was a quick flight for winter sun.
The resort is huge, but caters very well indeed for both families and couples by having very strict 'adults only' areas. Needless to say, as a young (ish) couple we would hit the adult pool in the morning and stay there all day. The bar at the pool served drinks and snacks and so most days we didn't even bother to go to the main restaurants for lunch. We stayed on the sunbeds reading, drinking and lazing until the sun dipped below the horizon in the early evening.
We were both a little worried about the food, being all inclusive, but 4 of the restaurants were A La Carte, and only the big restaurant was of a buffet style. The food is pretty homely, heavily salted, but it isn't bad by any stretch, and we loved the Grill Restaurant. Of course we weren't on a culinary excursion - the food was always tasty, filled our bellies, and helped to soak up the surprisingly good Egyptian beer.
We didn't go on any trips at all - we simply chilled out for the whole week. The room was spotless, the staff were incredibly polite and interesting, the bazaar was great to have a stroll through in the evening. We even caught a show one night.
We really enjoyed it here, and I have no doubt we'll be back for another cheeky week of sun just before Xmas 2012!

Hotel set in beautiful grounds, the restaurants served great food, the service was excellent especially at the Italian and the relax pool :D. The rooms, l were beautifu large clean comfortable I was really pleased that even after check out whilst waiting for the airport coach we were offered refreshments. An all round great destination , we will book again.

Most has already been said ,some changes for our 1st visit which had been in Sept 2008.
The main dinning room stayed open at lunch time which we found much better if you where not on the beach .The lifts in full working order not finished the last time,although using the buses wasn't a problem .You could also get lifts from the staff on the golf type buggies if you had a problem with walking .You will need a jacket for night as it's quite cool .The relax pool very cold ,the sea much warmer . The heat went out of the sun at about 3.30ish so then a little cool for sun bathing.Staff work very hard and are very friendly ,no problems with regard to having to tip to get the service . They hadn't seen that we had been there before the emails I had sent had not been replied to.They can't do hourly check outs they have to be either 3 or 6 hours at a high charge ,which I found very strange when ther motto is highest standard of service to all the guest .Thomson advisors couldn't help with this either .unless as a personal favour which is not what we wonted.Planes to small as very cramped for a med haul flight 51/2 and 6 hours back .something we will look at before travellingwith Thompson again .No tv etc on the flight either another cost cutting excersise .