I Stayed for 7 days in the Domina Coral Bay and the first day we found hair on our pillowsand on the floor.
It was terrible. we found some flowers...but not freshly and the room smells. I called the reception, but one of the receptionist told me that we must wait another day. Towels was tug.
All the room was full of dust, in particolar way the doors and the desk.
Outside everything was brilliant, not the food. Outside very clean and well manteined. The sea and the swimming pool was fantastic.
During the 7 days, we've called our travel agent, that lives in the Hotel, but nothing has changed. Receptionist was not gentle and attentive...our travel agent too. Our room always dirty and smells (but with a view on a swimming pool...). The travel agent told us that she gave us a present (a free lunch) but she gave the same present to other 30 person of our group (with no problem in the room)and is not a very present because we have the half pension, during the excursions we've eat outside so....we've payed for this lunch.
Only 2 person have changed 4 rooms (always smells..) because the travel agent was particularly attentive with them. I haven't understood why.
I feel a bitterly disappointed...after one year of work, I've tought to relax myself...but It was not possible.
I will buy my next trip on the Internet ...because Tour Operator and travel agency are not attentive .
In front The hall of our building there was (always) a big truck full of dirty sheets. A very well welcoming .
The travel agent and the receptionist have been informed about that.....but....nothing has changed. The excursions in the desert was fantastic.
The outside was very nice and we stay always outside to forget the problems....but the room was too dirty.
- Manage your listing

