Subject: Sheraton Sharm Hotel, Resort and Villas
Location: Sharm El Sheikh, South Sinai, Red Sea and Sinai, Egypt, Africa
Title: Second year at the sheraton, fab time.
ID#: 123077827

This was our second year in succesion at sheraton sharm resort. We are a family group of Grandparents and two children.and we stay in a family suite round the Dolphin Pool. The accommodation is unbelievable with two huge bedrooms each with it's own bathroom and a lounge area with sofas and a gigantic TV,(There are also TVs in the bedrooms) The food is very acceptable when you take into account the number of clients the kitchens have to cater for and there is bound to be some repetion if your stay is for more than 7/10 days. This year we always ate in The White Cruiser because La Vista was closed due to the below average occupancy for the time year(this was most dissappointing for the kids as La Vista was their favourite last year) We didn't use the Nefertiti as this seemed more geared for the Russian and Italian guests. Another big improvement from 2010 was the more general use of polycarbonate classes as apposed to the flimsy plastic ones used before ,.But our biggest complaint is that at the time of year we visited ei November when it gets very cold at night time there is no indoor bar to use if you are on the Bronze A.I. package(Not counting the Nefertiti Restaurant which is hardly the place one would want to spend a nice pleasant evening enjoying a drink and a chat with other guests. Another gripe is the cost of the WiFi although I understand that this is not supplied directly by the hotel I think this is something should be looked into. Overall I think this is a very good Resort Hotel and it is likely we will be back in 2012. Lastly we have to mention the animation team who had 0nly been at this hotel for a few weeks but were so much betterthan the team in 2010 .Special mention must be made about Cheyun,Akut, and Beerat although they were all very good and made both adults and kids very welcome and encourage everyone to join in the fun and games.
Also we must thank Omar and his colleague at the Dolphin Pool Bar who were great fun.

I thought I had posted this review shortly after we returned to the UK but somehow it seems to have gotten lost

For VALUE FOR MONEY on an all inclusuve holiday we could not fault the resort. If people want 5 star treatment then PAY FOR IT and go elsewhere !!! We read terrible reviews about this place - infact we nearly cancelled the holiday but thank goodness we did not. For the money we paid which was not a lot, we had everything....we stayed in the Dolphin section which had its own pool and bar area. The rooms are no higher than ground and first floor. The room we had was massive and clean and had a large balcony that had a lovely view. The restaurant whilst basic had a good choice of food and the staff were extremely friendly....you could also go to the White Cruiser Restaurant in the main hotel which overlooked the beach and also had a good selection of food.

The swimming pools were cold except for the heated one on the beach but then we did go mid January.....I have never seen so many beautiful pools in a resort before. There are plenty of sunbeds and parasols and a life guard at each pool who gives you a towel and will move sunbeds if required.

If there was a negative it would be that the entertainment was poor and a couple of Pitch and Putt courses would be a good idea on the various green areas that were dotted around the resort.

We got what we paid for and more....... if only people could be more positive and not always look for the negative!!

There isn't one single thing that gave us a bad experience -- it was more of a death of a thousand papercuts.

To name a few, we were greeted by signs that said "no outside food or drink" -- particularly vexing since there isn't any competition nearby. Starwood members not only don't receive 24 hours of free ethernet, but they charge an outrageous amount to use it. The lobby is beautiful, but from a different thematic universe which located somewhere near Nantucket, Mass.

This hotel gets a lot of all-inclusive guests and their presence has clearly taken its toll on the hotels service.

For a 5 star hotel we found it rather disappointing, We stayed in a poolside Resort room which was excellent - larger than the sea view rooms in the Main hotel - and with very good service from the staff. The biggest let down was the all inclusive deal. Meals were self service from a buffet with more or less the same every lunch or dinner and little of quality. Almost all available bars were outside - very cold in January evenings and therefore little used. The only available inside bar was in the middle of the resort dining room in a sunken area. Seating was dining chairs, lighting too bright, bar was also the dish washing area for the restaurant - no place to relax.
Evening entertainment poor, except one night belly dancer and whirling dervish.
Reef still fine and great for snorkelling.