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Sofitel Sharm El Sheikh: Traveller Reviews

5.0 of 5
Naama Bay, 6019, Egypt
Hotel amenities
Sofitel Sharm El Sheikh
Ranked #77 of 229 hotels in Sharm El Sheikh
4.0 of 5 stars 311 Reviews
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311 reviews from our community

What travellers say about this hotel
  • Naama bay(25)
  • Very good(12)
  • Indian restaurant(9)
  • Private beach(5)
  • Reception staff(4)
  • Half board(4)
  • Horizon bar(4)
  • Breakfast buffet(3)
  • Animation Team(3)
  • Coral reef(3)
Traveller rating
    121
    114
    43
    24
    9
Only show reviews for Family (59) | Couples (155) | Business (6)
Date Rating
London
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“NOT 5 star by any means.”
2 of 5 stars Reviewed 9 December 2011
8
people found this review helpful

Sofitel wasnt all bad but after a 9 night stay and being a regular visitor to sharm (3rd visit) I feel sofitel was definetly the worst hotel I stayed in during all my holidays in sharm. I have stayed at savoy and hyatt regency in sharm before sofitel didnt impress half as much.

breakfast:
relatively small variety in comparison to other 5* hotels in sharm, mouldy-ish fruit, never any meat left for omlettes. and shocking experience when asking for tea; you need to ask a waiter for tea this takes a little while but when they do approach with an annoyed expression on their face they mumble to acklowlede and bring first a pot of hot water, slammed onto the table then about 3 minutes later 3 tea bags in a saucer followed by milk after numerous request.

the hotel has 4 beaches but neither of any decent quality unlike hyatt or savoy who have 1 beeach but is fantastic.

lobby looks awful and without a cafe for tea's coffee/drinks etc, wifi is a joke and free only in reception, rooms are not as nice as shown in pictures.

room service wasnt bad but charged money even for ice???

finally when calling the concierge or room service they sound grumpy and rude all day long.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask int-k about Sofitel Sharm El Sheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
2 reviews
6 helpful votes 6 helpful votes
“You have to Love this Hotel”
5 of 5 stars Reviewed 4 December 2011
2
people found this review helpful

First impressions do not lie. From the moment you are picked up from Sharm airport you feel that you are in for a special stay at the Sofitel. Less than five minutes from the airport. Great reception staff. Walking from the reception area the view of the bay is breathtaking. White dome buildings, flowers and greenery everywhere. The water so blue. Everything is spotless, the pool is first class. Beautifull rooms all renovated with a touch of class. Breakfast is wonderfull. When we stay at the Sofitel we go out every night, its a pleasant walk to Naama where you have a great choice of hotels, restaurants and coffee shops. The evening buffet at the hotel ia quite good but expensive for my taste. The beach and pool are fantastic. Colorfull fish are everywhere. The staff is first class, from Hamada, Firo, Karim, Amr just to name a few. Lets not forget Mr. Hassein at the fitness center who will give you the best massage of your life . If you like horses you will be impressed with the stables on site and the super staff. The Sofitel is My home away from home when in Sharm....See you there..

Room Tip: Thereall good
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BessieCanada about Sofitel Sharm El Sheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Excellent location, friendly people”
4 of 5 stars Reviewed 28 November 2011

A week full of energy recovery and relaxation. The hotel has a unique location allowing to every guest an amazing view while it is in a walking distance from Naama Bay and the night life. Very friendly animation team, cleanliness overall very good, breakfast not so good. Hard to find a clean table with a complete set-up after 09.00 hours and service team looks understaffed or not well trained. For such a resort the buffet breakfast options could be better. The Indian and the Oriental restaurant were a very pleasant experience.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Scout-Dimitris about Sofitel Sharm El Sheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Nice bay view”
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

Sofitel is located on the north side og Naama bay, - on the "quiet" side.
Rooms are nice, and reasonable equipped.

Staff is nice, even with my 26 kg dive bag.

When something unexpected in the room happended we got a new room within minutes.

The onsite Indian restaurant is worth trying, - also for external guests.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Solvar about Sofitel Sharm El Sheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALICANTE
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“ONE WORD - FANTASTIC”
5 of 5 stars Reviewed 27 November 2011
3
people found this review helpful

My wife and I have just returned from 12 nights at the Sofitel in Naama Bay which we booked direct. We have stayed with Sofitel previously, the last time being in Thailand and are well aware of their high standards. The Naama Bay Sofitel did not disappoint!

From the moment we were collected by their courtesy car from the airport, we could not have been better taken care of. A welcome drink on arrival, swift check in, bags delivered to our room, which had a wonderful view over Naama Bay, the gardens and the beach.

The guy on reception, when photocopying our passports, noticed it was my wife’s birthday the following day and wished her a Happy Birthday and, the next afternoon a cake and Happy Birthday letter were delivered to our room, compliments of the Manager – what service!

The hotel and grounds are spotless, gardeners and cleaners work constantly and the buffet at breakfast is superb. We also opted for two of their themed buffet evenings, which did not disappoint at all – the chef was on hand and took delight in explaining the dishes on offer. We also visited the in house Indian restaurant The Rangoli (twice!) and we both agreed that the food was the best Indian we had ever tasted. The view from the Rangoli’s terrace across Naama Bay at night was amazing.

The staff were all incredibly friendly, my wife had several massages in the Health Club of the hotel and was very impressed. The beaches, all of which are for the hotel guests only, are well furnished with lots of sunbeds and parasols as is the pool area and, like the rest of the hotel, is spotlessly clean.

The service we received was second to none and what we have come to expect from the Sofitel group – a quick mention to the waiters and staff such as Usama and Hany (breakfast), Mustafa & Maria (Health Club), Abd (Pool Bar) Mahmood (beach bar), Mohamed (our cleaner) – thanks for making our stay such a great one! The Sofitel is a real jewel of Naama Bay!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MARKSPAIN1961 about Sofitel Sharm El Sheikh
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Additional Information about Sofitel Sharm El Sheikh

  • Sharm El Sheikh Sofitel
  • Accor Sharm El Sheikh
  • Sofitel Sharm El-Sheikh
  • Sharm El-Sheikh Sofitel
  • Sofitel Sharm
Address: Naama Bay, 6019, Egypt
Price range (per night):* 80 AUD - 172 AUD

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