First of all I have to say - I have seen this hotel rated in various places as "5 Star" - it isn't but it is an "excellent" hotel
Our room (a two-bedroom suite) was rather old and tired and in need of renovation, but it was very comfortable, served our purpose well and we had no complaints. We could see renovation work being carried out on other accommodation blocks, so obviously the management have things in hand, although we could not see what sort of standards they were bringing things up to.
With this minor point out of the way - we can genuinely say this place is fantastic and have no hesitation in recommending it to others. There are 4 pools, two of which are heated. One of the heated pools is a quiet pool, so there is no piped music and you can stretch out and read in peace without some demented DJ constantly bombarding your eardrums with unwanted nonsense. The other heated pool is an activities area, where the animation team organise various events - if that is what you are into. The site has an amphitheatre area where shows are put on each night - some of which are quite good.
There is a nice private beach which is accessible down various stone stairways across the site and a bar there serves drinks and snacks. Staff actually come round the beach and the pools asking if you would like any drinks bringing to you. There is a fairly steep hill to be climbed when you come off the beach and want to return to the main accomodation areas, but the hotel runs a little bus that does a circuit of the site every 10-15 mins.
The food served in the main restaurant was superb. Not as much selection as I have seen elsewhere, but the quality was consistently of a very high standard. There is also an Italian restaurant on site where you can book to eat up to twice per week instead of in the main restaurant. They have 4 set menus, each for a 4-course meal. Unfortunately you can't mix and match from the different menus and we personally we found it difficult to find one that met out tastes as they were all a bit over the top with stuff we would never eat. However they were happy to do us a 'plain-steak' and the food quality was just as good as the main restaurant. We only ate there once but if you are into "arty-farty" Italian food - you will probably love it.
All of the staff across the site, that is waiters, cleaners, animation team and reception etc, were all really friendly and went out of their way to help whenever they could.
One really nice touch was that the hotel must have picked up from the copies they took of our passports that it was my son's birthday and they phoned the room to ask if they could bring over a complimentary birthday cake.
Overall - an excellent relaxed holiday and a hotel I have no hesitation recommending. Thank you Sultan Gardens - we will almost certainly be back.

we have just returned from a fab holiday at the sultan gardens resort,we have been to sharm twice before so was a bit worried..had bad experiance at both hotel before...but you cannot fault this hotel! we have 2 small children & i cannot recommend this hotel enough! i am a fussy eater & always found great food to eat from breakfast to lunch & dinner..both my children also found lots to eat which is also rare...we stayed in the suites which was a great size for a family of 4..found all the staff so friendly & really treated us well,mustapher from the health/spa is a credit to you,kids disco in the evenings..brilliant...fab holiday..we will be back thank you to all the staff at sultan gardens resort for making our holiday so lovely

We stayed 31st Jan - 7th Feb and it was our first time to Egypt. I was a little worried having heard various stories about stomach trouble etc. I shouldn't have, the hotel is clean, food and drink plentiful and staff are amazing! As we lay in the sun our drinks were continually replenished and the staff couldn't do enough for us. I had to use the medical centre as I suffer from prickly heat and they were also efficient, friendly and sorted me out - a godsend! The weather was hot and sunny (evenings chilly so take a jacket). A special mention for Ali and islam at the quiet pool who made our stay even more perfect! They were fantastic and a credit to the hotel - as were all the staff. My partner and I are already planning to go back next year and take his parents as a treat. It's so reasonably priced, guaranteed sunshine and just an absolute pleasure to stay at. What more could you ask for? We ate at the Fish Market for a lunch (great value 10euro each) we sat in the sunshine for nearly 2 hours it was fab. Also had a massage at the spa which was lovely and started the holiday off perfectly. I have recommended Sultan Gardens to several friends already and, my partner who was apprehensive about going to an All Inclusive resort as he thought he'd go stir crazy, hasn't stopped asking me when we are going to re-book. Fantastic week (wish we'd booked for 2 weeks, it wasn't long enough!) all I can say is don't hesitate, book it!

Recently back from the Sultan Gardens Resort, what a great holiday the food was excellent and the staff couldnt do enough for us and always happy. No funny tummy and rooms large and well presented did not realise there was tea and coffee making facilities so that was pleasent suprise. All the staff from the pool staff to the animation staff were polite and eager to make the holiday as enjoyable as possible.Lots to do from water polo to belly dancing. The drinks were plentiful and the surroundings/ gardens were mature and very pretty. Would recomend the glass bottom boat trip and speed boat out to the boat was brill. The room cleaner was lovely and we had fresh towels daily and bottled water in room every day. If there was a down side its that some of the resort was a little tired looking, but they are in the process of refurbishing. A bit of a walk and plenty of steps get to main areas , but there was a bus that went around the resort.