Stayed at Xperience Sea Breeze Resort from 12th Jan to 19th with my other half.`

I have a couple of negatives to get out of the way first. ‘Amir’....not a fan. He was overbearing and outright leachy I found. He always seemed to pop up when all you wanted was some peace and quiet. However he is one person and I found the rest of the staff professional . Second niggle: The room whilst it was fantastic with the most comfortable of beds and great view (stayed in block 1800 (deluxe with sea view)...I have to be a little critical on the bathroom. I read all the previous reviews and thought things like ‘the grouting’ wouldn't really be an issue..and whilst it was sloppy and didn’t impact my stay ..other bathroom faux pas such as shower section not retaining the water and a moving shower screen could have been prevented by decent design/installation. However I didn't deem it serious enough to report to staff and it didn't detract from a great holiday so it's more of a note to the people at Xperience to take on board and hopefully make some changes for the better. Those issues remedied along with the grouting would make it pretty perfect.

I have to give a shout out to some staff who I think are a credit. Mohammed at Elements, Ayman (star of the show), the Tiran waiters and chefs, Ibrahim and the other guys at Your Bar whose names escape me.

Food

The food was a very good standard. We were going to try the Al la carte (Elements) but in the end didn’t feel the need to as the all inclusive food was to a very high standard.
Tiran: The variety of food was very good and a different theme each night prevented an monotony. The deserts were amazing. Looked forward to those every day.
Pool Bar: We ate lunch here on most days and indulged in the pizza, burgers, chicken sandwich and chips..etc

Room

As mentioned earlier. Very comfortable room and bed. I struggle to sleep in new surroundings, but was out like a light each and every night. Shower could do with some improvements. The room had a large flatscreen tv which had a large amount of channels. I found 3 channels that showed alot of American films so you could get some good viewing. The room came equipped with mini fridge, safe, hairdryer and kettle. Each day a new bottle of water was also delivered to you. Even though we had the deluxe room with sea view, I think if I went back we'd opt for a basic room next to aqua pool as that's where we spent most of our time and the private Jacuzzi didn't really get used.

Bars

We attended Your bar each night and ventured to Zen bar a couple of times as it's next to our room. Very nice all inclusive cocktails and the barmen did a very good job of creating their own cocktails for you.

Entertainment

The entertainment was ok. It didn’t seem to the standard of a Thomson, but it was still good. The animation team did seem to put a lot of effort into providing this for guests.

Facilities

The gym was very well equipped. I was quite surprised by this. There is an on site shop where you can get all your souvenirs. It’s the same stuff that you can get outside of the hotel so it's more convienent that it's on your doorstep. One word....haggle!!. I don't think they liked me much afterwards :o) The beach was not a beach in the true sense , but still very nice and it did enhance the view being a couple of levels up. The diving school was brilliant. Never thought I’d do diving, but it was so cheap ..I thought I may as well. Great experience!! Also there were other activities such as banana boat, parasailing..etc Lots of swimming pools to choose from and plenty of available sun loungers to utilise.

Trips

The hotel had its own rep that dealt with trips so don't worry about arranging your own beforehand. Ahmed was a very professional guy and outlined everything that was available to do. Again found this reasonably priced so did quite a few. Star gazing (included Camel ride in desert, dinner and meeting the desert people), Glass bottom boat trip and quad biking. All really good trips.

Miscellaneous

* Worth noting that if you go for the sea view room you'll be at the furthest rooms away from main entrance, Tiran restaurant, shop ..etc You are next to to Zen Bar, Pool Bar and Elements al la carte restaurant . As all Inclusive breakfast, lunch and dinner served at Tiran..it's worth considering as it's a 5 to 7 minute walk uphill. Although if this does become too much reception can arrange a little shuttle bus to your room and back any time you wish it.

* Money accepted in Hotel and in general I guess. Euro, British Pound and American Dollar. So no real need to exchange money before setting off

* I read a couple of references to noise from the animation team. We stayed in a room right in front of the beach pool where they played the music and we barely heard a thing. If your balcony door is closed then no noise can get in :o)

All in all a great holiday. A few minor niggles, but it didn’t stop us from have a truly excellent holiday at a fantastic resort.

Not sure if we were staying at the same hotel as the rave reviews...... Didn't have a great start when we arrived and it took two people to show us to our room one to unlock the door and wait for the tip and the second one to bring our cases in from the bus which was parked directly outside our door and wait for a tip. Then start our problems........ Lack of information on the Cosmos website that the mini fridge was not free. What is the first thing that u do when you arrive in your room? Have a beer! Bad idea when you see get the bill the following morning, having just been charged for the fresh juice at breakfast (never paid for it on AI) before. Spoke to the English rep who was quick to tell us that we should have read the room info before doing anything and that obviously named brands would not be free, then we got the bill for the small bottle of water in the fridge. We then asked for the wi-fi code and were told we would also have to pay for this - Cosmos make your website clearer! The hotel should make sure that at the time of checking in that reception staff make some of these points clearer ie safe free of charge fridge/OJ not! Not to harp on but I have been going on AI holidays all over the world for the last 17 years and have never come across a situation that on the day you check out you have to pay for or you don't get served, Going back to the Cosmos rep we did what he had said and read up on the room info which had said that the day you check out you have to pay after midday spoke to the rep and he assured us that this was not the case here (apparently according to him that this was one of those rare hotels where you would get everything free until you leave). There was no problem while we were at the entertainment pool before and after lunch. Later in the day we went to the middle pool bar for a snack and drinks and were told that they could not serve us unless we paid for the food and drink, told him that we had also checked at reception that morning and the guy had phoned up and was told that there would be no problems with being served during the day. He then called the office and was told that he was not allowed to serve us. Once my husband started to complain that he didn't expect this sort of treatment the pool manager decided to come up to the lobby bar an then all of a sudden because we were complaining it was all a misunderstanding, kind of ruins the end of a holiday when you are getting wound up!! Mohammed at Elements and the staff in the lobby and pool bar plus the chefs were all great. Stayed at Club Magic in July no comparison.

We travelled 22nd Jan to 5th Feb 2012.We are used to large all inclusive hotels in Egypt and are known to stick with the same hotel to avoid dissapointment at other hotels. So when we booked Xperience Sea Breeze we were a bit sceptical !!!! WOW!!! We were not dissappointed thats for sure!!! Our room was a twin room on block 14, this was at the top of the hill and yes it is a hill!! But once your up the hill its flat walking to the reception area, the hill is from the beach to block 14. Our room was on the ground floor and we couldn't of asked for a better room!!! On our patio we had two sunloungers two chairs and a table!!! But the best bit was the pools!!! There was a low level pool with a small pool to the left and then two pools just above these pools that the water flowed over and into the lower pool. There was a few more blocks with small pools ouside. One large pool on the way to reception with a water slide and one large pool near the beach which they did all the games. Just behind this active pool was a small shallow pool which was an absolute suntrap if you managed to get near the pool!! Ok the beach isn't much of a beach as it is man made levels but has plenty of sunbeds with parasols. The jetty is great - it takes you out to where you can snorkel and there is lots of coral and fish to see. On the beach there is a bar and pool towels. Boat trips, banana boats and diving trips can be booked on the beach if your feeling adventurous! At the active pool you can take part in all the games if you want - morning stretching, aqua aerobics, water polo, crazy darts, yoga. belly dancing and more!!! Said at the pool bar ensured you had plenty to drink - well when he wasn't having to guard his stock from greedy guests, he would bring drinks to your sunbed. The pool boys were happy to ensure you had your favourite sunbed with towel art ready every morning for you, and you could have two towels each, one for the bed and one for a head rest - nice touch. The Elements resteraunt was open for lunch and served snack food such as pizza, chips, burgers, hot dogs, chicken sandwiches, roast beef sandwiches and salads. This was waiter service and was nice if you didn't want to go back to reception area to the main Tiran resteraunt. On an evening Elements resteraunt was available to book at an extra charge. Zen bar was next to Elements and they showed football on an evening. The main Tiran resteraunt was above reception and there was a lift if you needed it. Tiran restaraunt was open for breakfast lunch and evening meals. Breakfast was cereals, toast,croissants, pastries, cheeses, cold meats, yoghurts and fresh fruits then there was fried eggs, omlettes, tomatoes etc. Tea and coffee was available and served at your table. We ate at the beach everyday so can't comment on lunch but evening meals were different theme every night on a two week rota. Yes some dishes were repeated but it was all very good standard. Soups, salads-the best selection of salads I've seen. Always steamed vegetables and a couple of choices of meat, rice and potaoes etc. The chefs station had meat or fish which they would serve to you-we had quarter duck one night and freshly made sushi another!!! Also the usual pasta made to order. Fresh fruit and cakes, drinks were served to your table and the waiters dressed in costumes every night. The entertainment on an evening was just outside the reception area and as it was cold on an evening the patio heaters went down a treat. You could sit up on the roof terrace above the Tiran resteraunt at the shisha bar, they served food up here on an evening at extra charge. Inside there was Your Bar to sit and have a drink in the warmth. The hotel ground is long and narrow and there is a steep hill but the hotel runs a mini bus from reception to the beach all day if you dont want to walk but to be honest it was a ten minute walk from the beach to reception and after all that lovely food we enjoyed the exercise!! In the room we had a flat screen tv, fridge and kettle. Every day we had water delivered and the tea and coffee replaced, but the drinks in the fridge was extra. The service was of high standard throughout the hotel and was very nice. We would definately go back and we were definately pleased with our Xperience!!!!!

This is probably one of the best hotels I ever have visited. The hotel is freshly designed and the service is excellent!

Just a tip for breakfast: I'm sure many Europeans would prefer som whole wheat bread. Most of the bread was light, and there was too much pastry..