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Medellin Royal: Traveller Reviews

4.0 of 5
Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Hotel amenities
Medellin Royal
Ranked #1 of 70 hotels in Medellin
4.5 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    59
    12
    3
    2
    1
Date Rating
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A great hotel”
5 of 5 stars Reviewed 22 January 2012

Possibly the best option in El Poblado. The rooms are truly great for this class of business hotel, and the view is absolutely beautiful from the higher floors. The service is great. The very well groomed dog that rests in the reception area is a charming touch. The hotel feels very exclusive. The staff is very professional, efficient and warm. The nearby shopping malls are an added convenience. I certainly plan to stick to this hotel on my next trips to Medellín.

Room Tip: Ask for a rom with a view.
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Brutusbiker about Medellin Royal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Royal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
25 January 2012
25/January/2012

Dear “Brutusbiker”

Thanks for taking the time to post your commentary on TRIP advisor.

Your words are an encouragement to continue working hard to improve every day more.
We appreciate very much the satisfaction or our guests.

Hoping that in the near future we can have again the pleasure to attend you
The Medellin Royal hotel has the doors always wide open, and the warmth of our staff is waiting to give you a pleasant stay.

Esteban González Calle
Costumer Service
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marathon, Florida
1 review
“The people make it perfect!”
5 of 5 stars Reviewed 10 January 2012

I'll make this short. The hotel location and cleanliness is wonderful. The rooms and food are first rate. However what made my stay perfect are the staff. I have been lucky to stay in very nice, 5 Star places all over the world and have never experienced such a 5 Star staff. My Spanish is very bad however I (alone) stayed at the Royal, traveled all over the area for 7 days and had a perfect vacation. All I had to do was hint and they went out of the way to make my stay an experience I will never forget. I will be back soon.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask George S about Medellin Royal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Service Royal, Director de Relaciones con Clientes at Medellin Royal, responded to this review
16 February 2012
Best regards “George S”

All of our team is very happy and satisfied.
Comments like the one you posted, gives us energy to continue working hard in this demanding industry.

Thanks for taking the time and writing your point of view on our service.

We wish that very soon we can have the privilege of attending you again in the Hotel Medellin Royal, and receive you with the hospitality of the people of Colombia.

Esteban Gonzalez C
Costumer Service
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Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great place!”
5 of 5 stars Reviewed 31 December 2011

I've stayed at the Royal on 3 separate occasions. It's a top choice in El Poblado. The staff are helpful and friendly, they even let me play the grand piano. The rooms are great, big comfortable beds, fantastic views from the top rooms. The breakfast is plentiful and tasty. You can eat inside, or out on the nice patio.

I paid about $90 a night and felt it was exceptionally good value. I'll stay here the next time I'm in Medellin.

The hotel does have a bit of a business feel, so you may not want to stay for more than a couple of nights. That said, great for a good rest.

Highly recommended.

Room Tip: Ask for a room at the top for the best views over Medellin
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“It was OK, but noisy..”
4 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

We had to change our hotel in Medellin from another hotel and booked this hotel. We stayed here only 1 night. The hotel itselfs seems really nice and things are new...so this is a new hotel....the lobby and everything looks really cool... the room we got (superior) was fine... the bathroom could be a bit bigger.... main problem in our room was the noise from outside the street.

I believe we received a room where the window was not able to close properly and thats why you could hear every car down there...we did not really complain about it because we were happy that it was MORE quiet then the other hotel we moved out from...

I addressed that problem at checkout and they seemed taking care of this problem... can't judge how it was in the other rooms.

Breakfast was big, but OK... Nothing too excited but also not too bad..

Overall, i can recommend this hotel if you are looking for a new and clean hotel!

Better then some of the other rated hotels for Medellin here....

Don't believe every review, i am sure there are faked ones too for certain hotels!

Room Tip: Try to ask to get a room to the other side where the pool is..
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Maxyman about Medellin Royal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
Senior Contributor
32 reviews 32 reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Clean, Comfortable Hotel”
4 of 5 stars Reviewed 27 September 2011

Great business hotel in Medellin. Clean, large, comfortable rooms; breakfast included with the rate. Bar service off the lobby. Friendly staff. 135 rooms and some meeting space, but not a lot. Would say largest group could be 50-60 ppl. Breakfast held outside. Found Medellin to be a very friendly city. Hotel is also located close to a large mall. I would definitely return.

Room Tip: Entire hotel was quiet... some rooms overlook pool ... others the city area.
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  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CJMTraveler about Medellin Royal
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Additional Information about Medellin Royal

Cra. 42 No.5 Sur-130 | (El Poblado), Medellin, Colombia
Price range (per night):* 113 AUD - 172 AUD

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