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Casa El Carretero: Traveller Reviews

3.5 of 5
Getsemani CL. 9 # 10B-18 | Calle del Carretero, Cartagena, Colombia
Hotel amenities
Casa El Carretero
Ranked #6 of 90 hotels in Cartagena
4.5 of 5 stars 117 Reviews
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117 reviews from our community

What travellers say about this hotel
  • Old city(7)
  • Short walk(4)
  • Entire house(3)
Traveller rating
    89
    21
    0
    5
    2
Only show reviews for Family (13) | Couples (58) | Business (5)
Date Rating
London, United Kingdom
1 review
“The most perfect stay in the loveliest part of town”
5 of 5 stars Reviewed 1 February 2012

My girlfriend and I stayed last October. We were lucky to have the whole place to ourselves. The house is enviably decorated and well considered. The rooftop pool was a welcome retreat from the sticky heat of the day and offered the perfect midnight dip. Plaza Trinidad is my favorite square in Cartagena. We enjoyed many nights sitting in the square drinking Aguilla, eating pizza and watching Getsemani play and laugh. It truly is a beautiful place full of the wonderful charm that makes a trip memorable. On our return from Tayrona, Casa Al Carretero was the only place we wanted to stay. Each morning we were treated to a fantastic breakfast by the delightful Maria. We would definitely go back.

Room Tip: Would like to try the larger room next time
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Huong T about Casa El Carretero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
“Great guesthouse in good location”
4 of 5 stars Reviewed 9 January 2012

Casa El Carretero is beautiful 3 bedroom guesthouse that feels much like your own Cartagena home. The main floor has a nice sitting area and a large kitchen with high ceilings. Greeting us daily was Luis, the live-in caretaker, who was very helpful to provide us with whatever we needed. The second floor includes three guest rooms and the top floor, a lovely open air outdoor space with a little pool, two sitting areas and a nice little stereo where you can plug your ipod in and listen to tunes while taking a break from the day's activities. While I'm no expert, the style of the house is clearly in the traditional Spanish architecture of the Old Town without being located in Centro and San Diego. It's only a short walk to the Old Town and we felt very safe. The rooms are good overall. My friends and I had two of the three rooms. One included a double/queen with a little balcony, large screen TV and large bathroom with a good shower. The second room was smaller, including two single beds and a small bath. For the time of the year (just after New Years), the value for money was good to very good. In short, this is a very good option with the added bonus that you can rent the entire house. If you don't, you will still feel that you are the only ones in the home and you have a place to yourself.

Room Tip: The room on Calle El Carretero can be loud given the activity in the square. It give a great local...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Annvu about Casa El Carretero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
2 reviews
5 helpful votes 5 helpful votes
“Roach motel with great service!”
2 of 5 stars Reviewed 5 January 2012
3
people found this review helpful

My mother and I stayed at Casa El Carretero for four nights in December 2011. On our first day, we arrived, unpacked and went out for lunch. Upon our return four hours later, we noticed that the white sheets of the bed were covered with small bugs - really disgusting! At first we worried that the taxi in which we'd arrived had had bugs and they had come into the hotel with our luggage, so we cleaned the bed before going out for dinner. Upon coming back from dinner, the bed was again covered with bugs and we could see them falling from the ceiling fan! One of the staff members came and said that we could move to another room for the night and see what happened in the morning. When we returned in the morning the bed was once again covered with bugs, so he cleaned the fan and ceiling. The problem was mostly resolved but while we were there a few more bugs fell onto the bed and I highly doubt that the problem has been resolved permanently - really disappointing for a hotel of this price and supposed quality. Other disappointing notes included the holes in the towels and noise from the street outside.
One great point that should be highlighted was the service - Maria and Luis are the two staff members who were there for our entire stay, and both were happy to help us find out way around the city. The service is very personalised - for example, on the first morning, we asked for yoghurt with our breakfast, and they did not have any. At the next morning's breakfast, we found that they had bought yoghurt just for us, and they kept enough for us to have it each day during our stay.
Unfortunately, the great service does not compensate for the disgusting bugs falling from the ceiling onto the bed. For a hotel that claims to be one of the best in Cartagena, this was a real disappointment.

Stayed December 2011, travelled with family
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Ask LatAmTrav about Casa El Carretero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarreteroGroup, Manager at Casa El Carretero, responded to this review
25 January 2012
Cartagena is a city that is over 500 years old and it is located in the tropics of Colombia. This means that bugs are part of everyday life. The bugs that the guest is referring to are termites that once in a while come out of the wood in the ceilings of the property. The hotel management has taken the appropriate measures to eliminate these termites. However, given the area where the hotel is located we can't guarantee that another incident like this would not happen.

We at Casa El Carretero pride ourselves on providing the best facilities and service in town. That is why we have been featured by the New York Times and other publications around the world.

We also provide the best amenities such as private chef, 24 hour pool service and recently we have added L'Occitane bathroom soaps and conditioners.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ely
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Much better than the tourist trap in the Old Town”
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

This tiny hotel in the Getsamani district, a 10-15 minute walk from the 'official' old town of Cartagena is an excellent choice. Although there are plenty of hostels, bars and restaurants round about it does not suffer from the all-pervading touristy feel of its close neighbour. The area is very old and characterful, nonetheless, with the nearby plaza constantly occupied by local people enjoying the night air, playing chess, guitars, whatever.
While making a reservation is easy, the owners communicate in excellent English, the staff looking after the hotel speak only Spanish. Nonetheless, they are delightful people and very welcoming - it's easy to make yourself understood even if you speak very little of the language. The rooftop pool area is a marvellous refuge from the afternoon heat and humidity.
Breakfasts (Colombian or 'continental') are huge. One restaurant we liked very much was La Cocina de Pepina a short walk away on Callejon Vargas - freshly cooked local food, changing blackboard menu and very welcoming young staff. At ALL COSTS avoid the nearby gringo haunt, Casade Socorro on the main Calle Largo. The food was adequate but the service the rudest we've experienced in years of foreign travel, it was almost as if our server was looking for an Olympic medal in disinterested discourtesy - her colleagues were little better.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JAS907 about Casa El Carretero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, California
1 review
“Great hospitality”
5 of 5 stars Reviewed 7 October 2011

Casa El Carretero is a beautiful hotel that has a relaxing ambiance. We loved the design and architecture of the hotel inside and out. Louis and Maria were very accommodating to our needs. We enjoyed the balcony from our room where we could people watch. The rooftop swimming pool was one of our favorite spots where we could listen to music and enjoy the night air.

Room Tip: The room with a balcony had a large comfortable bed and a balcony to enjoy the neighborhood of Getse...
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask karina w about Casa El Carretero
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Additional Information about Casa El Carretero

  • Casa El Carretero Cartagena
  • Casa El Carretero Hotel Cartagena
Address: Getsemani CL. 9 # 10B-18 | Calle del Carretero, Cartagena, Colombia
Price range (per night):* 180 AUD - 180 AUD

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