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Charleston Cartagena Hotel Santa Teresa: Traveller Reviews

4.0 of 5
31 - 23 Carrera 3 | Centro Plaza de Santa Teresa, Cartagena, Colombia
Hotel amenities
Charleston Cartagena Hotel Santa Teresa
Ranked #12 of 90 hotels in Cartagena
4.5 of 5 stars 99 Reviews
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99 reviews from our community

What travellers say about this hotel
  • Rooftop pool(6)
  • Old city(6)
  • Great location(3)
  • New years(3)
Traveller rating
    56
    27
    10
    3
    3
Only show reviews for Family (11) | Couples (48) | Business (13)
Date Rating
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great hotel”
5 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

Great pool area.
Great service.
Great rooms.
Excelent view.
Dont miss limonada de coco and patacones con suero costeño

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JuanCRueda about Charleston Cartagena Hotel Santa Teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“A delightful restaurant plaza”
4 of 5 stars Reviewed 30 November 2011
1
person found this review helpful

You would find the excellent presentation and elegance at this restaurant. Near by the wall and surranded by the most sofisticated women boutiques.

The services is impecable, the food is delicious, the presentation of every dish is unique.

The price is quiet high but it worth it.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mario P about Charleston Cartagena Hotel Santa Teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
87 helpful votes 87 helpful votes
“work-out in the (former) church, relax in the (former) cloister, take a swim on the rooftop”
4 of 5 stars Reviewed 21 November 2011
5
people found this review helpful

Cartagena de Indias is a special place, one of the few South American cities with a preserved city wall, and a beautiful old-town. And this special hotel is among the best in town.
Superbly located, right next to the city wall, restaurants, bars, clubs and the tourist sights. Spacious, well equipped rooms, very well insulated windows (important also to shield the room from outside noise) and a very quiet air-conditioning system. Overall perhaps not quite as chic as the Sofitel, but almost in the same class. And yes, the fitness room, with modern equipment is in what used to be the emporium of the ex church (now used for conferences).
Breakfast was excellent, and lobby is nicely decorated (see pictures).
There are certainly more affordable hotels in Cartagena, but should this happen to be your conference hotel or group travel location, do not say no, and enjoy.
A very nice feature is the pool on the rooftop. It is not very large, but you do have get a very nice view over the old-town roofs an on to some churches and the newer apartment-block area along the coast.

Room Tip: if there is an option, let the hotel show you a few choices. There is a new wing, near the "Spa...
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask WiP about Charleston Cartagena Hotel Santa Teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Very nice hotel, but will likely look elsewhere next time”
3 of 5 stars Reviewed 22 October 2011

Good: Very beautiful hotel, wonderful location and amazing architecture. The rooms are spacious and very clean, comfortable beds and updated bathrooms. Ambiance is amazing and a great blend of traditional colonial architecture with modern conveniences. Good, but confusing breakfast options.

Bad: A/C was a bit weak(during the day, room got a little warm). Even though the hotel was almost completely empty(only saw at more 2-3 other people at breakfast), they gave us a standard room with absolutely no view(faced another building) when there were plenty of others to upgrade--we felt we should have been upgraded as we stayed for 5 nights paying $300+/night, especially since it was empty. The staff never volunteered speak english as we struggled to translate our needs in spanish(then we found out they were fluent in english). Staff is nice, but never felt they really wanted to help.

Overall, very nice hotel, but felt we had better options once we walked around. We were treated so well at Sofitel even though we were there just to look around and have a drink.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask travelerbug55 about Charleston Cartagena Hotel Santa Teresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Best hotel I've stayed in, period.”
5 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

Okay I've been all over Usa, Europe, islands, etc. This is still my favorite hotel. Open air lobby is beautiful! Decor is beautiful! Food was superb! My favorite is that it was so so so clean, everywhere. It was big enough, but felt so intimate. the rooftop pool was perfect. Wow. Highly recommend.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Charleston Cartagena Hotel Santa Teresa

  • Charleston Hotel Cartagena
  • Hotel Santa Teresa Cartagena
  • Santa Teresa Cartagena
Address: 31 - 23 Carrera 3 | Centro Plaza de Santa Teresa, Cartagena, Colombia
Price range (per night):* 287 AUD - 2,653 AUD

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