The Citadines is one of the smaller Hotesl in Suzhou. It is value for money if no high luxus is exscpected. The rooms are appartments with full kitchen. The rooms are clean , modern and nice to look at without showing too much luxus. The room installings are in good condition and the staff is quite friendly.

If you search a cheap and good hotel just to stay over some nights, Citadins is a good choice.

too long to list all problems, just the highlights, main problem is the housekeeping, this hotel used to be OK when it was still under western management, but since they handed it over to local chinese managers it has gone downhill:
- the smell of rotten food in the breakfast room
- the dark stains on the sheets & pillows (fingerprints of the maid who never washes hands)
- 2 days to fix a broken air conditioning which just required changing of batteries in the remote...
- door of the wardrobe fell on me when I open it, the rail was broken....
But on the other hand, you get what you pay for, at 350 CNY per night for a studio...
Although the location is indeed very convenient, still I won't recommend it to anybody unless you're ok with low hygiene standards.