I booked thru Otel.com, received the voucher. Reached the Hotel on 31st oct, 06 but they refused to acknowledge my voucher. I called my bank. they confirmed the payment. I called the website they confirmed the payment. But they still wont give me a room. I waited with my wife after a long journey from india in thier reception for 3 hrs. Finally they let me in the room. They took my credit card for security reasons.
I was Cheated. !!!!!!!!
It turns out that Otel.com has charged my card for the room initially and so did the hotel. I have been cheated. Double payments made and still no one is responding.
Please dont use Otel.com or the Hotel :Da He Jin Jiang, in Zhengzhou.So many phone calls and such difficulty and injustice to the customer. I am still pursing the matter.
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