Stayed in or staying in one of the deluxe rooms with direct pool access, actually typing this as im eating the buffett. Maybe im writing this review out of frustration but i thought buffetts should be endless supply of food?? I got sat down at my table went for some clams .. went back for seconds and the staff says theyre out .. its 7 pm .. buffett just started didnt it ?.
Most of the food were cold .. warm at best .. we got our own water .. !!

At the property theres a place called the skyjacuzzi .. in my mind jacuzzi means "hot bubbling water" if not dont call it a jacuzzi .. and bubbling didnt even work ahhaha

if you plan on locking yourself in your room then i strongly recommend this resort because the rooms look great .. otherwise go somewhere else !!

I travel with a group of friends to this hotel and stay for almost one week. I recommend this hotel if you are looking for a peace and serenity. The hotel characters is different from other big hotels around especially the price! You imagine we stay on Yalong Bay which is the most beautiful beach in Hainan Island.

Pullman has a private beach but not direct from the hotel. You can catch the bus every 15 minutes from and to the private beach.

One small thing that a little bit annoy us is the level of English of their staff is not that great but they are really want to help, which is count, we end up by drawing something on paper to communicate with them (housekeeping staff). But front office staff is speaking very good English.

We really enjoy our dinner at Pullman because the hotel around is a lot high price and doesn't have every buffet system. Each day the restaurant change their theme of buffet. We like Sunday's buffet (SouthEast Asian Theme.

Oh, I forget another things that the activities of the hotel is not variety, only fishing, snockling lesson, biking. That's all.

Spend a short week during January 2012. I had a room next to the pool. Nice, clean, spacious (it you are not American) and with a good room service.
The hotel room had a nice view to the pool. There was a balcony with a nice sitting place where you could look along the hotel.
The bathroom is nice and our bathtub had a nice view throughout the room and in to the pool area.
The minibar is small but the room service nice and fast. Due to late arrival we used it full the first evening - the wine list although is not that extensive.
There is a wireless internet but I would say that the quality is poor. You can although use cable but it come with a crazy high price.
In many hotels on a tourist destination you will find a rack or two with ideas on what to do. That does not exist. The front desk staff speak some English but it wold be nice if a list of suggestions was provided. On the second last day a staff member told us about a nice national park just a short taxi ride away - we went - great experience on a mountain.
The hotel beach means you need to take a 4 minute drive to the beach with an electrical car. Nice short tour along the other hotels. The beach is nice with a small beach bar. Towels are provided on the spot for free.
You can rent a bike at the hotel and take a tour along the area. We spent more time at the pool just relaxing.
They also have a spa but living in a SPA town our self if was not really something we cared for but in general I can only recommend spa treatments.
The restaurants are quite okay - but you could also go to the restaurant at other hotels. We went to test Japanese at Marriot just cross the street. Very nice - absolutely recommendable. The Marriott hotel is.. a Marriott hotel so I for sure prefer the Pullman one.
Not the most luxury hotel in the Bay Area but the one with most charm.

I would not recommend this hotel to anyone visiting Hainan island for the reasons that many of those who left their feedbacks on this website experienced. Those are:

1. Crappy rooms for a high price - the walls and ceilings are extremely thin and therefore you would hear everything that is taking place in the neighbouring rooms or upstairs. That especially concerns toilet flushing sounds and furniture movement. Forget about getting late sleep in the morning.

2. The rooms are pretty worn out which would make you feel very ripped off for the price you paid. Numerous scratches on the wall, broken toilet, broken shower door, leading to water puddles on the floor. The box is there so that someone can lean it over the door to keep it shut. And oh yeah, forgot to mention that the toilet wall into the room is TRANSPARENT. Enjoy the view!

3. No English speaking staff- actually only one person at the hotel spoke English and I give many thanks to her. Without her, the stay would me very complicated. Forget ordering a less spicy food or an ice in the drink, that's quite a quest.

4. Beach - hotel lets many wedding couples to come to the beach to take pictures. Wedding couples occupy the lodges on the beach, forcing the hotel guests to lie on the sand.

5. No WI-FI in the room. Beware those using IPAD or other wireless devices, you would only be able to use those in the lobby. For the room, u get a cable and get charged 80 yuan per day to use it (16 bucks). A total rip-off

In general, if you would like to live in a better condition you are welcome to rent a villa which is almost 200 bucks more expensive. However, at almost 350 bucks per night for a regular room, ex breakfast, this hotel is definitely not worth staying it. So sad, especially because the pics on the website were very promising and we had very high hopes on it.