Avoid!

In my twenty years travel, this was perhaps the biggest rip-off I have ever experienced!

This hotel was dirty, filthy and dilapidated.
In my opinion, this disgusting place deserves no star rating what so ever!
I was proven correct when I checked with a member of the staff before I departed.
Currently, this hotel has no star rating.

When I first step into the Empire lobby, my impression was the lack of customer service.
There were no smiles or welcoming ‘li ha ma?’ greetings from the Receptionists.
All were miserable dummies!

I was given a room on the 15th Floor.
The corridor carpet was wore down, dirty and smelly.
Naturally, the condition of carpet in the room was no better.

I had requested a no smoking floor.
When showing my room, the housekeeper rushed in, and took out three ashtrays.
I could hear the warning bells ringing in my head loudly!

The washing basin and bathtub’s internal hard enamel were peeling off.
There was no way I would be cleaning myself in them, in the normal way anyway!
Luckily, the shower was in good working order, and plenty of hot water.

When I pointed out the damages to basin and bath tube, the housekeeper sort of shrugged her shoulder and muttered, “Well, they are all like that I’m afraid!”

My partner and I were provided with a tiny double bed, and a tiny blanket.
No free bottle water as was expected from a 4-star accommodation.
No safe deposit box.
In fact no anything.
The restaurant food was disgusting and pricy.

Book as your own peril folks!