I normally stay at Holiday Inn Express hotels because of reliable, predictable quality. This hotel was a little unusual. It is very large and has a strangely spooky atmosphere, which was not unpleasant, just odd. The decor was rather odd and the hallways were long with mirrors at the end which lent a haunted house feeling. My kids were amused by it.
The room was clean and the beds comfortable. The room was rather small and they did not have rollaways available, so we had to purchase an air mattress for one of our teenagers. The breakfast was typical for Holiday Inn. The staff was helpful.
The hotel location is a little out of the way next to another odd looking hotel on a side road near the interstate. There is a major shopping area about 5 minutes from the hotel, which is nice.

I have extremely mixed feelings about this hotel. It's good, yet bad. I'll put it this way:

Pros:
*Pool clean
*Excellent TV channel lineup
*Safe neighborhood
Cons:
*AC quit at 12 in the morning first night, had to move
*2nd night, pool was packed with rule breaking, ear shattering teenage girls with ZERO supervision!!!
*No microwave
Overall, I give this hotel a B, 3.5/5,and a 7.5/10.

We stayed at the holiday inn for one night on our way from Minneapolis to London. We truly liked it! The staff was very helpful: The first room we got smelled of cigarette smoke, so we went back to reception. They instantly gave us another room and they even upgraded us - for free!! So we got a spacious room with flatscreen-tv, jaccuzzi, fridge, sink, microwave.....it was all there!
But best was definitely the staff: We had been tenting the night before and had gotten into a heavy thunderstorm. So we asked the guy at the reception (Ryan) if we could somewhere hang our tent to dry. He then showed us to a storage room where we could hang the tent and let it dry for a whole 12 hours - we were so glad!! This was very, very nice and exactly what we needed. Thank you so much, Ryan! Really appreciated it!

the room smelled of cigarette smoke residue even though it's a smoke free room that we stayed in and the bathroom had this ugly groossly dirty-looking piece of beehive metal/ wood hanging below the lighting source - you can see it when you stand by the sink . They need to get rid of it -yuk!!