My wife and I have now stayed at the CP Festival City on 4 separate occasions and I have to say that whilst being acceptable (even good) in most ways we did feel somewhat disappointed with the calibre of staff during our February 2012 stay. I can't be certain but the impression is that most are new and haven't got the hang of things yet. Silly little things such as clearing one's breakfast table when an individual has not finished, merely returned to the servery for more food!
Rooms are adequate without being truly luxurious, the Belgian Cafe always busy and interesting and the bonus is that the facilities of the InterContinental next door are available. Woud we stay again? Most definitely - my only plea being for the staff to receive more training
- Crowne Plaza Dubai
- Dubai Crowne Plaza
