Very good hotel with excellent facilities.
This hotel is without a doubt the best hotel in Dubai.
Went to the golf course while there which was also fantastic.
Food - was very good with a good variety especially on Christmas day!
Issue that I had was hotel did not seem as fresh as it could do - especially in the bedrooms - carpets seemed slightly stained and tiling in bathroom seemed like it needed a little bit of work to bring this hotel back to what it used to be 1 year ago when I last visited. Although this is probably due to the high occupancy they face.
The biggest issue I had was with the assistant chief concierge - asked him if he would deliver a bag to one of group members who was staying at the Crowne Plaza next door (The hotel is linked,managed, follows the same room numbers, same staff etc so should not have been an issue) However he refused. Seemed to be slightly lazy in my opinion - and in a place were service is everything was disappointing.
All in all an excellent hotel despite the one issue!
Will definitly be back - just hope the concierge improves.
- Intercontinental Dubai