i am a resident in Dubai, I bought a coupon to stay one night at the hotel, I had my valid reasons to twice postpone the reservation date 24 hours prior to check in time and they gladly accepted without warning me that if I want to have future change it should be done at least 72 hours prior to check in time.
The third time I asked to change again 24 hours ahead of check in time (I explained to them that my old mother was ill and I couldn’t leave her alone) but they refused to accept my request although my coupon is still valid till the end of January 2012. No one warned me in the two first times that postponing the date should be done 72 hours earlier!! They acted unprofessional and really disappointed me. I would never ever think of that hotel as a choice of relaxing at weekends. Here in Dubai other hotels are so professional and they deal kindly to people.
i will ask for a refund from the company that i bought the coupone!

Spent 4 great nights at this very atmospheric hotel . Yes the mosque is audible but the call to prayer only lasts a short while and can provide a nice wake up call . Try to get the rooms at roof level .

Good:
The place definitely has its charms. It is right inside the Bastakia Quarter and it just makes you feel like your in a different world as soon as you step through the old wooden doors. You are greeted by a nice little court yard as soon as you walk in. The check-in was not a problem and all the staff were very nice and friendly. The room was decorated with antique furniture that gave off an old-world feel.

The location was great, it was walking distance to Dubai Museum, Dubai Creek, and textile souq.

Bad:
The down side of being located in the Bastakia area is the parking. The guest house worked out a deal with the hotel down the block to park the car. So, we had to drive up to the hotel, get a parking personnel, then the parking personnel dropped us and our luggage off at the guest house, then took our car to park for us.

The rustic part of the stay was the ancient looking TV with 2 working channels in Arabic.
No fridge, tea amenities, or hot water kettle.

The bathroom was spacious and looked modern but the shower head was horrendous.

I would recommend staying at the guest house for 1 night just to experience it but I would not recommend staying on longer than that.

The room & customer interaction was great but the price & shuttle service is misleading. Their website says they provide shuttle pick up at the airport. When I arrived at the airport, I called asking them to pick me up but the front desk said they don't do pick up. I had to take a taxi which was about 50 AED.

I booked on booking.com & the price was suppose to be about $164 but when I got to the hotel, the front desk charged me about $218. I even printed out the booking.com confirmation price but the front desk said the website is only to make reservations. When I asked about the shuttle service, the front desk said only on specific times like 12, 3, & 10. Not a lot of options.

There was no sense of security. When you leave your room, you drop off your key but when you pick it back up, how do they know that is your room? They don't ask for ID or anything when you pick it up. I went out 1 night & when I came back to pick up the key, no one was at the front desk & I just grabbed my key. Anyone could've grabbed a key & walked into a room.